QUESTION
How do I request a refund for a product I purchased?
ANSWER
If you have a contact email or link within your order confirmation email message, please use that to contact the product provider directly. If you need additional help with refunds, please contact ordersupport@captureone.zendesk.com.
Please, make sure to read our refund policy and license agreement before contacting us.
Please, be aware, that if your product has been purchased not through our website https://www.captureone.com/en/store but through the reseller, you will need to contact the reseller for further assistance.
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