How to delete my Capture One account?
Please, send a request about removing your account to firstname.lastname@example.org. Make sure that the request is sent from the e-mail, that needs to be deleted.
Emails sent to email@example.com are logged and handled within 30 days of receipt. You can expect an initial response no later than 14 days after receipt, although we aim to respond much sooner.
IMPORTANT: If you have an active Capture One subscription, make sure that your subscription has ended prior to the account removal. We won't be able to delete the account with an active subscription associated with it. Discover more information about how to cancel a subscription.
nem baixar consegui. perdi meu tempo. nem sei como q é o software, to ofora. nem testei sei nem como é. dowkoada vem com erro e nem abre.kk
The email address doesn't work.it really shouldn't be this hard for someone to delete there account and personal information.
The email address doesn't work. The legal page returns a 404 error.
Thank you for the comment
Those could be just some technical issues.
Please, try sending the message to firstname.lastname@example.org again. You will get an automatic response something like:
I have been asking to delete my account for over a month now! Nobody answers me! HOW TO REMOVE IT?
Thank you for the comment.
Have you sent an e-mail with this request to email@example.com?
Please, note that the requests are handled within 30 business days.
Yes! I've written several times already! More than a month has passed!
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