1. Capture One and macOS Catalina compatibility
2. Precautions for macOS updates
3. Tethering your supported camera on macOS Catalina
Capture One and macOS Catalina compatibility
Capture One 12.1.4 is the first release to support macOS 10.15 Catalina. It has been tested and is supported up to macOS 10.15.1
Capture One 20 (13.1.3) is the first version to support macOS 10.15.7 Catalina.
Precautions for macOS updates
When Apple releases a major update to its operating system, e.g. macOS 10.15.x Catalina, it can be very tempting to download and install these updates right away.
We strongly advise against this for several reasons:
- The OS itself can contain bugs which can hinder your workflow drastically.
- This also applies to any hardware/cameras you may be using with Capture One. For instance, with Mac OS 10.11 El Capitan tethering was completely broken by the new OS
You may find that the application runs on an unsupported operating system, but we cannot guarantee this. If you must have the latest version of macOS Catalina installed, test your workflow end-to-end before putting it into a mission-critical production environment.
Tethering on macOS Catalina
We released an update to Capture One 20 and Capture One 12 to fix the tethering issues which arose around the updates of macOS Catalina.
Capture One 12.1.5 can be downloaded from your account on Capture One website in the Download section by scrolling down and selecting Download under Need the previous version?.
For a full overview of changes, please see the release notes.
Capture One 20 (13.1.3) in the first version to support macOS Catalina 10.15.7. Thus, if you run macOS 10.15.7, it's highly recommended that you install the latest version of Capture One.
Download the latest Capture One version here - https://www.captureone.com/en/account/download
For a full overview of changes, please see the release notes.
When launching Capture One 12.1.5 or Capture One 20 for the first time on macOS Catalina, you will be presented with multiple requests for Capture One to access various different areas of your Mac.
In order to be able to shoot tethered to Capture One, you will need to accept these requests. These requests are dictated by the operating system and there is little we can do to circumvent these access/permission requests.
Below are the screenshots of how the messages will present themselves.
Press OK or Allow.
When you first connect your camera, you will be asked if Capture One is allowed to access to removable volumes. You will need to grant access to this as well if you wish to shoot tethered.
As the message states, you may need to restart Capture One at this point. We also recommend removing the cable from your Mac, starting Capture One and then connecting the camera again.
In instances where you may have rejected these requests or selected 'Don't Allow' - you can run the command below in Terminal to reset the permissions, so that you are prompted to grant access again (Note: For Capture One 21 users).
tccutil reset All com.captureone.captureone14
You will need to replace 'com.captureone.captureone14' with 'com.phaseone.captureone13' if you're a Capture One 20 user in order for this to work.
If you are a Capture One 21 user, please do not edit the commands. 'captureone14' is the name of the Capture One 21 application.
If these commands do not work for whatever reason, then it is recommended that you create a new user account on your Mac. This will provide a fresh permission user set and should allow you to tether with a supported camera.
We realize that this is not ideal - but this is the quickest and most effective way to get back up and running with Capture One and shooting tethered and will work in most scenarios.
Comments
33 comments
Rob - guess what? It worked! Although I wasn't happy about having to create a new user on my MBP, I am so happy to be able to tether again. You are the only person that has even attempted to help me in the last 5 - 6 years of being ticked off and frustrated at spending money on software I likely wouldn't have purchased otherwise - plus all the tethering cables and wireless tethering products and not being able to use them. Now, maybe I'll even upgrade my C1. :)
Cami, good news, I'm happy that you were successful! I'm down this "try-another-cable-road" also, have shoebox fill of them ;-) C1 is worth an upgrade, I use tethering for headshots, w/o it's not really possible. Since I'm back on a fast M1 MacBook after a Windows-decade and with the latest C1 versions, even the Leica is able to tether in a stable way. Before that is was sometimes working, sometimes not, you test it and it works, then you have a client and it stops working after 10 shots and won't work again. This all results in negative energy and frustrating experience. The idea with a new user is brilliant, should have come from my side. I have four users on my MacBook to have clearly separated environments. Thanks for letting me and the forum know, maybe somebody else is running down the road we were on ;-)
Hi, im using a mac Monterey ver12.0.1, capture 1 12.0 Build 12.0.0.270, shooting tethered Canon mark4.
We actually have 2 of these set ups in the studio, same problem has started.
When starting capture at the beginning of a shoot, camera connects no probs
When we have to shut down the camera...to change battery for example we cant automatically connect to capture.....having to shut down the software then restart. Bit frustrating....any ideas why this would be happening
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