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Voucher Codes - usage and policy

Comments

13 comments

  • Gerald Brooks

    WT - 50% discount promised and no code provided???

    PLEASE CANCEL MY ORDER UNLESS PROVIDED DISCOUNT TODAY

    0
  • Gerald Brooks

    PLEASE PROVIDE CONTACT TELEPHONE NUMBER FOR REFUND

    1
  • Rita Vosshans

    The May 2021 40% discount only applies to: "*Offer code applies to all Capture One products, excluding Styles. Applies to first subscription payment only."  First, this clarification is all the way at the bottom of the email in small print and second it is very ambiguous.  Is it all Capture One products or only first subscriptions?  40% sounds good only if you know what you are buying.   

    1
  • Maryna Sopilniak

    Hi Rita, 

    Thank you for the comment.

    I have forwarded your request to the Support Team. They will get back to you soon.

    0
  • António Coelho

    Please clarify: the The May 2021 40%code only apply to subscriptions or upgrades to a perpetual licenses? 

    -1
  • Roland Köthnig

    The "SAVE50JUNE" promotional code does not work for upgrade version.

    Although the condition is "Offer code applies to all Capture One products, excluding Styles. Applies to first subscription payment only".
    So the normal reduced normal price is less than the upgrade price?

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  • SFA

    Roland,

    It sounds like that is a promotion for the Subscription versions of the various C1 products (Pro, for Sony, Fuji and Nikon plus, perhaps, Enterprise?

    And of course there is no concept of "upgrade" with a subscription. To change the C1 product one simply cancels the existing subscription and starts a new one.

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  • Roland Köthnig

    SFA,

    this promotion code is not only for subscriptions. As mentioned it can be used for buy a perpetual license with 50% off, but it does not work with an upgrade license. And so buying an additional CaptureOne21 license is less than upgrading my existing license. 

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  • SFA

    Roland,

    I have not seen a 50% offer.

    The last emails I received specifically targeted upgrades (therefore perpetual licenses or at least perpetual licensees) and were less than 50%.

    A Google search produced one link to a 50% offer running in June but the link just took me to some sort of tree planting "fight climate change" "club" sign up spam advert. Looked like an expensively created junk mail link designed by over-consumers to catch other over-consumers and offer them ways of feeling good about "offsetting" their carbon excesses.

    Are coupons the new socially acceptable source of Spam?

    Anyway, I cannot comment on the 50% terms as I have not seen them.

    One disappointment is that the non-discounted upgrade price is 2/3rds of the full new perpetual license price. That seems much higher than the differential between Upgrade and New used to be. Presumably, it is a policy applied to encourage conversion to slightly less expensive annual subscriptions and the terms associated with them.

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  • Alexander Diaz

    SPRING40 code is not working and I wanted to buy a license. 

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  • Maryna Sopilniak

    Hi Alexander, 

    Thank you for the comment.

    I have forwarded your request to the Support Team. They will get back to you soon.

    0
  • FirstName LastName

    Happy to know that promo codes exists! Because I wanted to buy a license but I can't afford it actually..
    So I hope that I'll get one

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  • FirstName LastName

    In true Phase fashion there is always a catch and historical users are always screwed over. Like the latest uproar with Adobe, Phase does not have your best interest at heart. Why waste my time and just put in your sales emails the discounts only apply to new customers and not loyal customers. Thanks Phase for confirming my distaste for your corporate greed. 

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