How to activate Capture One Express?

Follow

Comments

7 comments

  • Amitav Porag Talukder

    Even if i have internet access it's saying "Unable to connect to the server to lookup profile"

    Now what should i do ?

    2
    Comment actions Permalink
  • Julien Aupart

    Hello !

    I do have the same issue. Did you fix it ?

    1
    Comment actions Permalink
  • Lily

    Hi Julien,

    Please, make sure you are connected to the internet and your firewall isn't blocking Capture One's request.

    Also, open a browser window, and go to activation.phaseone.com where you should see the following: "Activation service is alive".

    In case the connection to the server fails, it will give a 404 or another error. In this case, take the following steps:
    - Whitelist CaptureOne.exe from any firewall applications that might be blocking the connection
    - Uninstall and reinstall the application

    0
    Comment actions Permalink
  • Julien Aupart

    Hello Lily,

    Thank you for your fast answer.

    It was an issue with the ad blocker I use.

    Have a nice day

     

    1
    Comment actions Permalink
  • leonid Levin

    Hi, can i activate two licensees (Express for Fuji and for Express Nikon) on my computer?

    1
    Comment actions Permalink
  • Lily

    Hi Leonid,

    Thank you for your comment.

    Please note that there is a single download package for any Capture One product variant.

    Thus, you can use one product variant at a time.

    When you want to use Capture One Express for Fujifilm, just enter the activation key and other details in the Activation window. When you want to use Capture One Express for Nikon, just deactivate the license of Capture One Express for Fujifilm first (go to the main menu and navigate to Capture One -> License -> Deactivate on Mac or Help -> License -> Deactivate on Windows). The next time Capture One is launched, just enter the license key for Capture One Express for Nikon.

    More information can be found here:

    Can I use several Capture One Express products on the same computer?

    0
    Comment actions Permalink
  • leonid Levin

    Thank you for  fast answer!

     

    1
    0
    Comment actions Permalink

Please sign in to leave a comment.