How to activate your Capture One trial?

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8 comments

  • FirstName LastName

    I chose the option to activate offline but in going through the activation process I found that I had to go online in order to get the activation key, so much for supposedly activating offline. For the record, my workstation that I use for my photography does not have the ability to go online. Guess I am stuck using my old versions of Photoshop and Lightroom...

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  • Lily

    Hi,

    Thank you for your comment.

    Please consider that Capture One trial can be activated only online.

    However, the offline activation is possible for Capture One Pro/(for Sony)/for Fujifilm/for Nikon with the perpetual license.

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  • Matthew Huizing

    I have downloaded the trial, but I didn't get a trial key, and can't find a way to request one. When I login to my account in the application I only get "Enter your license code below" and when I click "Don't have a license code?" it sends me back to the download webpage.

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  • Lily

    Hi Matthew,

    Thank you for your comment.

    Please, login to your account on captureone.com

    Then click on the Manage Licenses section. You will see your Capture One trial license listed there.

     

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  • FirstName LastName

    I have downloaded the trial, but I didn't get a trial key, and can't find a way to request one. When I login to my account in the application I only get "Enter your license code below" and when I click "Don't have a license code?" it sends me back to the download webpage. Also I dont have anything in Manage licenses as well.

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  • Lily

    Hi,

    Thank you for your comment.

    Please, check your e-mail box, including spam and advertising folders, to find the e-mail from Capture One with the license code for Capture One Pro trial.

    If that did not work, please log in to your account on captureone.com website, then go to the main page www.captureone.com, and click "Try it free" in the upper-right corner of the screen.

    You will be redirected to the trial download page, click Download and you should see your trial code then.

     

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  • FirstName LastName

    Hi, 

    I'm trying to login with my trail key. However when i try to press 'Get Profile' it fails stating 'unable to connect to server' and when i run the diagnostics i get the below error. 

     

    Check 01: Success
    Check 02: BFEBFBFF00040651 /
    Check 03: 2715633186
    Check 04: Exception: The request was aborted: Could not create SSL/TLS secure channel.
    Check 05: Exception: The request was aborted: Could not create SSL/TLS secure channel.
    Check 06: success

    I'm using a windows 7 machine. Kindly suggest and help. 

    Thanks & Regards

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  • Lily

    Hi,

    Thank you for your comment.

    This error is common for many Windows 7 users as our security system uses TLS 1.2 protocol. Meanwhile, this protocol is not enabled on Windows 7 by default, so creating a secure SSL/TLS is not possible.

    Thus, you have to enable them manually. Please proceed with the instructions outlined in this article:

    "Could not create SSL/TLS secure channel" activation error on Windows 7

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