When purchasing your pre-order for Capture One 20, or if you purchased a Capture One 12 perpetual license or upgraded to Capture One 12 in our store on or after 23/10/2019 - you will have received a voucher code in the order confirmation email from FastSpring - our e-shop provider.
It will appear like this and read 'license key' - this is not a license key, but a voucher code.
Navigate to the upgrade store.
Enter your existing license key for Capture One 12 (this includes the Sony and Fujifilm variants) and press "Validate"
Select 'Upgrade Now' where the arrow indicates. If you wish to purchase additional styles, then select one of the options on the left.
Please note, that the coupon code does not apply a discount to Styles purchases. The amount deducted will reflect the cost of the upgrade.
Click 'Upgrade Now' - you will be presented with the checkout screen:
Enter your coupon code (remember, this is described as a 'license key' in the order confirmation email). You should then see the message 'You will not be billed today'.
If you have chosen to purchase additional styles, then you will not see the 'You will not be billed today' message. Styles add more value to the purchase, as they are not included in the pre-order.