"Unable to reach activation server" or "The remote name could not be resolved: 'activation.phaseone.com' "

Comments

4 comments

  • Michal Siemczyk

    This instructions didn't work...


    "CAPTURE" this:

    - Open hosts file in: C:\Windows\System32\drivers\etc
    - With some notepad and if you have "activation.phaseone.com", just delete this file.
    - Now open capture and it should see your profile now


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  • Lily

    Hi Michal,

    Thank you for the comment.

    In case you have the license key for Capture One Express, then please note that this key can be used to activate the software only on 1 computer. If you have previously used it to activate Capture One on another computer, please deactivate it there first and then activate on the current computer.

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  • Alon Ferentz

    I have the same issue with Capture one 20, accessing the license server.
    I have followed the instructions and got the following:

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  • Lily

    Hi Alon,

    Thank you for the comment.

    As far as I see, your issue was already resolved by following the directions provided in this article:

    "Could not create SSL/TLS secure channel" activation error on Windows 7

     
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