No More Free Upgrades Available

Comments

4 comments

  • I vy

    Hey Lily, me again.

    I know this FAQ applies for an old version of Capture one, but can I ask will something be available for the current product.

    "For instance, you bought a perpetual license for Capture One 12, so it will not be valid for Capture One 20 unless you had bought it after October 25, 2019 (with 1 free upgrade)."

    i.e. if you purchase Capture One 20 after a certain date, will we be entitled to "1 free upgrade" as well?


    This would certainly be a sensible option from a potential new customers point of view, especially now that Capture One 21 seems to be on the way. 

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  • Lily

    Hi Mike,

    I see you got a response via the request yesterday.

    Hopefully, everything is fine at the moment.

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  • Mike Leski

    Hi Lily,

    I've been contacted by Yulia and the issue seems now to be resolved. Thank you for getting in touch to make sure.

    Best regards,

    Mike

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  • Mike Leski

    Hi,

    This doesn’t work for me. I still cannot validate my software using the purchased licence key. Please help.

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