|Pre-upgrade time period||
26.10.2021 - 09.11.2021
1. Perpetual Pro / branded on CO 21.
2. Perpetual Pro / branded on CO 20 and older.
|For Capture One 21 users||The license key that you receive when buying the pre-upgrade gives access to the current Capture One 21 version as well as to the Capture One 22 version when it is released in December.|
|For Capture One 20 and older users||The license key that you receive when buying the pre-upgrade gives access to the version you are currently on as well as to the Capture One 22 version when it is released in December.|
Question: When is the new version (22) being released?
Our next update with exciting features like HDR Merging and Panorama Stitching will launch in December 2021. It will also include many under-the-hood improvements and optimizations with more features to come during 2022.
Question: What are the new features in 22?
Capture One 22 will contain two of our most requested features, HDR Merging and Panorama Stitching, along with many under-the-hood improvements and optimizations, plus more features to come during 2022.
Sign up for our newsletter here (https://www.captureone.com/en/newsletter-signup) and watch out for more updates!
Question: I’m not interested in HDR & Panorama. Will you add something else worth upgrading?
We understand that not every photographer’s needs are the same but do keep in mind that on top of these pre-announced features, Capture One 22 will also include many under-the-hood improvements and optimizations with more features to come during 2022. If you’re still not sure, you can always trial Capture One 22 when it comes out in December while still keeping your existing version.
Question: I’m on a subscription, and I also want to get Capture One 22. What should I do?
Stay tuned – Capture One 22 will be released in December and we will make sure to update you on what you need to do. Upgrades are free for subscribers.
Question: I’ve recently upgraded to Capture One 21. Why should I pay again for a non-existing version?
Capture One 22 will contain two of our most requested features, HDR Merging and Panorama Stitching, along with many under-the-hood improvements and optimizations plus more features to come during 2022. If you’re not sure if it’ll meet your needs, you can always trial the new version for free in December while keeping your existing version.
Question: Will I get a new key for Capture One 22 when it’s released?
We tried to keep the number of keys to a minimum so the license key you received when buying the pre-upgrade is the same one you will use in December. You’ll just simply download Capture One 22 when it’s released and activate it with this same key.
Question: Will the iPad version be included in this upgrade?
No, the iPad version will be launched separately from Capture One 22.
Sign up for our newsletter here (https://www.captureone.com/en/newsletter-signup)
Question: I upgraded to Capture One 22. Where can I download the new version?
When Capture One 22 is released in December, we’ll let you know when it’s ready to download. It will be available on our New Update page here: https://www.captureone.com/en/account/download
Once Capture One 22 is released, please follow the steps below to ensure your upgrade installs smoothly.
1. Uninstall and deactivate old version/s of Capture One
As a precaution, we recommend uninstalling any previous versions of Capture One on your machine, prior to installing your new version of Capture One.
See our deactivation guide and uninstall guide.
You may also want to consider backing up your existing Catalog(s) - see how to do that here.
2. Download Capture One 22 (when released)
3. Activate Capture One
Once you have your version of Capture One installed, you will need to activate the software.
Your Capture One license key (issued by our e-shop provider FastSpring) will look like this:
You will also need an active and verified Capture One account - this isn't always the same as your PayPal e-mail address, so please activate the software using the e-mail address tied to your Capture One account. If you don’t have an account, check the article on how to create an account.
Remember your account password - if you have forgotten your password, follow this link and select the option 'I forgot my password' underneath the 'Remember Me' checkbox.
See our activation guide if you require further information.
4. Open a Session / Catalog
A new default Catalog called 'Capture One Catalog' will be created and opened when you open your new version of Capture One for the first time. If you are new to Capture One, then this is an ideal starting point.
However, if you don't wish to use this default Catalog, simply navigate to File -> New Catalog / New Session in the main menu.
If you would like to open a previously used Session or Catalog, then go to File -> Open and select your desired Session or Catalog.
When the Session or Catalog is opened, you will be shown the following pop-up:
Select Upgrade to start using this Session / Catalog with your new Capture One software.
NOTE: Once you perform this upgrade, you cannot use this Session or Catalog in your older version of Capture One - so we always recommend backing up first.
5. Finetune the settings
While custom Styles and Presets from the Application Support folder will be available in the newest version of Capture One, you will have to adjust preferences (such as mask color, exposure warning settings, etc.) when switching to a major release as the operating system sees each major version of Capture One as a separate software program with its own preferences file.