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License activation errors

Comments

15 comments

  • FirstName LastName

    I can't activate capture one 21. Can you help me?

    0
  • Emmanuel Bedar

    unable to connect to server... please help

    3
  • FirstName LastName

    paid good money for colorchecker need capture one to open a photo for one profile if i had known it was such a drag i would not have bought it, i will not be buying capture one or recommending it to anyone, will be looking for another option even if it costs me double.

     

     

    0
  • Miroslaw Brzozowski

    Few days ago, I purchased Capture One 21/22 Pro. i was given a license to use when the 22 Pro will be released (YA7Y-5E7X-3UAM-9KEY). i also got a key to activate a 21 Pro software that I downloaded (5N3M-MXMX-CYAR-RUTC). The first key didn't allow me to activate the software, and the second key worked but it activated the program as a trial version. Why? I believe I purchased legally Capture One 21 Pro/ 22 Pro and the software should be fully activated. Right now, it keeps asking me to buy the version 21 Pro. Please provide me a key to activate version 21. And I hope that the first key will work for version 22.

    Regards,

    Miro

    0
  • Maryna Sopilniak

    Hi Miroslaw,

    Thank you for the comment.

    I have forwarded your request to the Support Team. They will get back to you soon.

    0
  • FirstName LastName

    I would like to try v 21. Run Trial version, put the good key license and the application can't confirme because the error

    heck 01: Success
    Check 02: BFEBFBFF000006F6 /
    Check 03: 2189306252
    Check 04: Exception: The request was aborted: Could not create SSL/TLS secure channel.
    Check 05: Exception: The request was aborted: Could not create SSL/TLS secure channel.
    Check 06: success

    I did every think, firewall off, not DNS, SSL ok. Every page on internet with https  work fine. I am affraid buy license, there is some problems with acctivation.

    Paul

    0
  • Maryna Sopilniak

    Hi Paul, 

    Thank you for the comment.

    I have forwarded your request to the Support Team. They will get back to you soon.

    0
  • FirstName LastName

    I cant activate my license? Its says that my code its not found? I bought the program, Fujifilm camera offer kit and using the free trial version now. I have this card with a code and when i type the axact numbers and letters it dosen't work. Can someone please help me? ive tried several times now...

    I would like to talk to a supporter - but i have no number to contact?

     

    BR. Caroline

     

    0
  • Maryna Sopilniak

    Hi Caroline, 

    Thank you for the comment.

    I have converted your request to a support request. The Support Team will get back to you via the ticket soon.

    0
  • jay shiao

    I pay expensive money, but I can't use.
    So many user get the bug.
    Why capture one don't deal with it?
    Capture one got the money, but seems you was not responsible for it.
    Why?

    0
  • Ben Fisher

    Hi,

    Just fired up Capture One22 and have the following message -

    Your Capture One subscription appears to be invalid.

    even though i am fully paid up!?

    any help/ideas?

     

    0
  • FirstName LastName

    Hello,

    Can anybody help me? I cannot log into capture one 22.

    I have tried every thing above without any result.

    The message is as follow: missing or invalid state returned state 022AB9C4-56CC-4131-AAB7-B77960CA45FB

    Thank you

    0
  • Thomas Müller

    Hi, i have pre-upgrade to Capture One 23. I have Capture One 21 for Sony.

    You send me a new License Key. Now i install Capture One 22 and activate it. BUT now i have Capture One 22 for Fujifilm.

    This is a ERROR...

    PLEASE HELP ME

    Thanks Thomas

    0
  • Lloyd Aaron

    I paid for my yearly renewal and the software will not work.  it has been close to 2 hours since i made the payment

    what is going on

    0
  • FirstName LastName

    I spent a lot of money on colorchecker but now i do take legal help from this site that I have to use Capture One to open a photo for one profile, I wish I hadn't. I won't be purchasing Capture One or suggesting..

    0

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