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How to use Cloud Transfer

Comments

19 comments

  • Harmen Thys Nieuwenhuis

    The upload to the cloud from the iPad has 2 issues.  ("Select 'Add to Cloud' to begin transferring photos to the cloud. Once the progress wheel is complete, you will be notified that your photos have successfully synced to the cloud.")

    First, the upload takes long.  The servers seem to have severe limitations.  I have a very fast fibre connection, but uploading a few 100 photos takes hours.

    Secondly, the upload pauses if another app is being used or if the screen locks.  The only way to keep the upload going is to set screen lock to never and let the iPad do its thing.

    I would rather hook up my iPad to my laptop to pull the photos through a wire.

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  • Gerlach Buur

    Regarding Cloud Transfer and the GDPR: where is Cloud Transfer based? Who owns Cloud Transfer? Security? Encryption? Before installing CO for iPad I prefer a detailed explanation.

     

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  • Jack Williams

    @Gerlach Good question! Cloud transfer and the technology behind it is handled by us here in Copenhagen. It is 100% GDPR compliant and you can read our privacy policy here: https://www.captureone.com/en/terms-conditions/privacy-policy

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  • .Stephan Duguay

    It's a great start. But my experience is the same as Harmen Thys Nieuwenhuis's. I hope bidirectional synchronization is on the list. 

     

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  • Jack Williams

    @Stephan It is most certainly 'on the list' :) 

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  • Brian Black

    Is it true that the cloud transfer is only free for 5 uploads?

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  • Brian Black

    At this stage the C1 for iPad has potential, ie raw engine, but has a few issues;

    Subscription based.

    Limited functions, ie no layers, masking (I know supposed to be coming).

    and does the cloud transfers cost, adding to the subscription cost?

    My view, wait until it is full featured before jumping in and then decide if the cost is worth it.

    for pros it may be but for us amateurs who use 3 or 4 times a year, maybe not.

     

     

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  • Jack Williams

    @Brian Thank you for your feedback.

    Cloud transfer is not a paid service and does not limit you to 5 uploads. It's included in your subscription and is limited to 1000 files per user.

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  • FirstName LastName

    Are there any plans to leverage Apples new File Provider API so we can just connect C1 to whatever cloud we want?

    I have my own NAS at home, as I'm sure many other people here do too. I have absolutely no desire to use "the cloud", for something that I already have covered. With nearly 100TB of space, I would really like to just use my own "cloud". This kind of thing is the exact reason I stopped using Lightroom and switched to C1 in the first place. 

    Since Apple opened up the same API they use for iCloud drive, it would be completely possible to allow us to login to a WebDAV server, or whatever "cloud" backend we want and just simply have our whole library on the go, it can even cache items so they can be worked on without internet. 

     

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  • Jon Thrasher

    Just now experimenting in the studio and finding the transfers really fast. That's great! I do have a question and the answer may lie within my camera instructions and/or menus, regarding the file. My camera is currently set up to save RAW on both in-camera SD Cards. When tethered to the iPad with C1,  the RAW files are being sent to the iPad, but nothing is being sent to one of the in-camera cards. Is there something I need to adjust to make it possible to send the RAW files to at least one of the in-camera cards? And if so, is this an in-camera adjustment or something I need to do in C1 for iPad? Thanks!

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  • Yankov Wong

    Hey Jack, did you say 1000 files per user? Meaning 1000 raw files, right? That’s like 1 third of a job within a day sometimes. 1000 files for a month? Or per album?

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  • Jack Williams

    Yankov Wong It's 1000 files at any one time. If you need more space, you need to remove photos from the cloud storage. If you need to dump a whole shoot, I'd use an external storage device (even Airdrop to Mac works pretty well) – the feature was designed around having your 'selects' sent over to desktop for further work, once they have been rated or tagged on set. Hope that clarifies things! But that doesn't mean we won't look into expanding storage in the future.

    Jon Thrasher I'll look into this for you and get some more information on this added to our user guide. In the meantime, I would definitely check the user manual for your camera and check you've got the storage settings set correctly. Feel free to get back to me here with your findings.

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  • Yankov Wong

    Hey Jack, thank you so much for your reply.

    What's the best, quickest, way of off loading the files on Capture One iPad to a computer you would recommend? Thanks.

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  • Yankov Wong

    I mean, say it is 2000 raw files.

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  • Jack Williams

    Yankov Wong I'd plug in a hard drive and transfer the files over manually, or select the images in Capture One for iPad and then hit the 'share' button - then select Airdrop to transfer the images over to a Mac on your local network.

    You may find this article helpful: https://captureone.zendesk.com/knowledge/articles/5646493678621 

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  • Jack Williams

    Jon Thrasher Seems that this is only possible if your camera allows it. There's no direct functionality in the app that allows or supports this.

    However, I've made the R&D team aware of your request and it's something we'll look into. Glad that you're enjoying Capture One for iPad :) have fun!

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  • Jon Thrasher

    Thank you Jack. I did discover one rather odd thing that may indicate that there is an issue to be resolved with the app. If I set the camera to save jpg + raw, it saves two images on the iPad (a jpg & a raw file) and it saves a jpg on the #1 in-camera SD Card. But, again, I haven’t figured out (yet) to to get it save a raw file on either card.

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  • Jon Thrasher

    Jack Williams: I did figure out how to set up the Sony A7rIII to save a raw file on the primary SD Card, in addition to saving a raw file on the iPad in C1 for iPad!!! The web link below was very helpful to me in figuring out those maddening Sony menus! Thanks for your assistance, Jack. So far, I am loving the tethering for iPad!


    https://imagealchemist.net/tethering-sony-with-capture-one/

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  • Barton Taylor

    I already filed a feature request regarding this when the app was announced, but i'll add it again here, if there is no way to backup the photos/session (assuming it works with sessions) to an external device while tethered shooting then this app will never be suitable for commercial work. All files save onto an iPad and the iPad dies (or is stolen) during or after a shoot before offloading the files, then you're in big trouble. Plenty of cameras (lots of people like me still using one card Phase/Leaf backs) with only one card still being used. No problem with a laptop where an external SSD can be used to backup. I really like the idea of using an iPad but unless you figure out file redundancy it has no place in a professional workflow.

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