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How to use Cloud Transfer

Comments

22 comments

  • Harmen Thys Nieuwenhuis

    The upload to the cloud from the iPad has 2 issues.  ("Select 'Add to Cloud' to begin transferring photos to the cloud. Once the progress wheel is complete, you will be notified that your photos have successfully synced to the cloud.")

    First, the upload takes long.  The servers seem to have severe limitations.  I have a very fast fibre connection, but uploading a few 100 photos takes hours.

    Secondly, the upload pauses if another app is being used or if the screen locks.  The only way to keep the upload going is to set screen lock to never and let the iPad do its thing.

    I would rather hook up my iPad to my laptop to pull the photos through a wire.

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  • Gerlach Buur

    Regarding Cloud Transfer and the GDPR: where is Cloud Transfer based? Who owns Cloud Transfer? Security? Encryption? Before installing CO for iPad I prefer a detailed explanation.

     

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  • Jack Williams

    @Gerlach Good question! Cloud transfer and the technology behind it is handled by us here in Copenhagen. It is 100% GDPR compliant and you can read our privacy policy here: https://www.captureone.com/en/terms-conditions/privacy-policy

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  • .Stephan Duguay

    It's a great start. But my experience is the same as Harmen Thys Nieuwenhuis's. I hope bidirectional synchronization is on the list. 

     

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  • Jack Williams

    @Stephan It is most certainly 'on the list' :) 

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  • Brian Black

    Is it true that the cloud transfer is only free for 5 uploads?

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  • Brian Black

    At this stage the C1 for iPad has potential, ie raw engine, but has a few issues;

    Subscription based.

    Limited functions, ie no layers, masking (I know supposed to be coming).

    and does the cloud transfers cost, adding to the subscription cost?

    My view, wait until it is full featured before jumping in and then decide if the cost is worth it.

    for pros it may be but for us amateurs who use 3 or 4 times a year, maybe not.

     

     

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  • Jack Williams

    @Brian Thank you for your feedback.

    Cloud transfer is not a paid service and does not limit you to 5 uploads. It's included in your subscription and is limited to 1000 files per user.

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  • FirstName LastName

    Are there any plans to leverage Apples new File Provider API so we can just connect C1 to whatever cloud we want?

    I have my own NAS at home, as I'm sure many other people here do too. I have absolutely no desire to use "the cloud", for something that I already have covered. With nearly 100TB of space, I would really like to just use my own "cloud". This kind of thing is the exact reason I stopped using Lightroom and switched to C1 in the first place. 

    Since Apple opened up the same API they use for iCloud drive, it would be completely possible to allow us to login to a WebDAV server, or whatever "cloud" backend we want and just simply have our whole library on the go, it can even cache items so they can be worked on without internet. 

     

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  • Jon Thrasher

    Just now experimenting in the studio and finding the transfers really fast. That's great! I do have a question and the answer may lie within my camera instructions and/or menus, regarding the file. My camera is currently set up to save RAW on both in-camera SD Cards. When tethered to the iPad with C1,  the RAW files are being sent to the iPad, but nothing is being sent to one of the in-camera cards. Is there something I need to adjust to make it possible to send the RAW files to at least one of the in-camera cards? And if so, is this an in-camera adjustment or something I need to do in C1 for iPad? Thanks!

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  • Yankov Wong

    Hey Jack, did you say 1000 files per user? Meaning 1000 raw files, right? That’s like 1 third of a job within a day sometimes. 1000 files for a month? Or per album?

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  • Jack Williams

    Yankov Wong It's 1000 files at any one time. If you need more space, you need to remove photos from the cloud storage. If you need to dump a whole shoot, I'd use an external storage device (even Airdrop to Mac works pretty well) – the feature was designed around having your 'selects' sent over to desktop for further work, once they have been rated or tagged on set. Hope that clarifies things! But that doesn't mean we won't look into expanding storage in the future.

    Jon Thrasher I'll look into this for you and get some more information on this added to our user guide. In the meantime, I would definitely check the user manual for your camera and check you've got the storage settings set correctly. Feel free to get back to me here with your findings.

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  • Yankov Wong

    Hey Jack, thank you so much for your reply.

    What's the best, quickest, way of off loading the files on Capture One iPad to a computer you would recommend? Thanks.

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  • Yankov Wong

    I mean, say it is 2000 raw files.

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  • Jack Williams

    Yankov Wong I'd plug in a hard drive and transfer the files over manually, or select the images in Capture One for iPad and then hit the 'share' button - then select Airdrop to transfer the images over to a Mac on your local network.

    You may find this article helpful: https://captureone.zendesk.com/knowledge/articles/5646493678621 

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  • Jack Williams

    Jon Thrasher Seems that this is only possible if your camera allows it. There's no direct functionality in the app that allows or supports this.

    However, I've made the R&D team aware of your request and it's something we'll look into. Glad that you're enjoying Capture One for iPad :) have fun!

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  • Jon Thrasher

    Thank you Jack. I did discover one rather odd thing that may indicate that there is an issue to be resolved with the app. If I set the camera to save jpg + raw, it saves two images on the iPad (a jpg & a raw file) and it saves a jpg on the #1 in-camera SD Card. But, again, I haven’t figured out (yet) to to get it save a raw file on either card.

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  • Jon Thrasher

    Jack Williams: I did figure out how to set up the Sony A7rIII to save a raw file on the primary SD Card, in addition to saving a raw file on the iPad in C1 for iPad!!! The web link below was very helpful to me in figuring out those maddening Sony menus! Thanks for your assistance, Jack. So far, I am loving the tethering for iPad!


    https://imagealchemist.net/tethering-sony-with-capture-one/

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  • Barton Taylor

    I already filed a feature request regarding this when the app was announced, but i'll add it again here, if there is no way to backup the photos/session (assuming it works with sessions) to an external device while tethered shooting then this app will never be suitable for commercial work. All files save onto an iPad and the iPad dies (or is stolen) during or after a shoot before offloading the files, then you're in big trouble. Plenty of cameras (lots of people like me still using one card Phase/Leaf backs) with only one card still being used. No problem with a laptop where an external SSD can be used to backup. I really like the idea of using an iPad but unless you figure out file redundancy it has no place in a professional workflow.

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  • Tom Rohrer

    Cloud transfer is unusably slow. Canceled upload of 761 photos after 2 hours and only two thirds complete. Disappointing since I had spent so much time rating and editing on iPad. Please add a USB transfer alternative to make it faster. 

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  • Paul Reynolds

    Having spent several months trying to find a workable solution for an iPad Pro(3rd Gen)/C1 workflow, I have now successfully imported from Sony 64GB SDX Card (Sony A9 RAW Files) via SDX Card slot on USBc, using a LIONWEI LIUC2904 HUB Adaptor (fast 3.1 USB Gen 2 plugged into iPad Pro 3rd Gen) Edited RAW files in C1 on iPad (faster than my current Laptop) then successfully Shared/Exported from C1 on iPad to a SanDisk Extreme Pro 1TB NVMe drive plugged into the LIONWEI LIUC2904 USB 3.1 port with very fast speeds and excellent success rate.

    This solution allows me to back up a hard copy and quickly transfer from my iPad Pro (via SanDisk Extreme Pro NVMe) to my Desktop/Laptop for any further edits all OFFLINE. No need for Syncing as C1 cloud syncing only unidirectional currently anyhow.

    Only Caveat I can see is the need to have enough free space on your iPad in order to import all files from the 64GB SDX Card, as you cannot import directly to the SanDisk Extreme Pro NVMe in C1, (this feature would be nice). Although this can also be a blessing in most instances as you will have a complete backup.

    *SanDisk Extreme Pro 1TB formatted as ExFAT, to enable the drive to work across PC, Mac and iPad

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  • Cal Moody

    Echoing what others have said, cloud transfer is unusably slow even for 100+ photos on good network speeds. Please consider a wired option or some kind of Session/Catalog file export that lets us plug the iPad into the computer or a hard drive and transfer from there. Capture One for iPad can't do much to speed up my workflow if I'm spending all my time waiting for photos to transfer!

    It's especially frustrating because I really like the app on the iPad, it's a great user experience editing quickly with the pencil. But until the transfer problem is fixed, there's not much it adds on top of the desktop application.

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