IMPORTANT: These instructions apply if you want to change your subscription plan from monthly to annually paid and vice versa.
In order to switch from one subscription plan to another, simply cancel your current subscription and, thereafter, start a new one by obtaining it in our web store:
For cancellation instructions, visit the following page:
How to cancel Capture One subscription?
NOTE: Purchasing a new subscription does not replace an existing plan. So, you have to make sure to cancel your current subscription prior. Keep in mind that pressing the 'Cancel' button doesn't deactivate the subscription right away but sets it to expire at the end of your contract period (month or year).
The Terms and Conditions of your license purchases (made via our web store) are always accessible from your Capture One account under the 'Plans & services management' section:
may I please talk to a person
Please sign in to leave a comment.