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Check this category before submitting a request to see if your question has been asked before.
Download
Where can I download my older Capture One version?
Where can I find and download the Styles I purchased?
System Requirements
Capture One 12.1.5 system requirements
Capture One 12.1.4 system requirements
Capture One 11.3.2 system requirements
For users running Windows 7
Do you have Capture One for Linux?
Is there an iOS version of Capture One?
See all 8 articles
Installation
Can I run two Capture One versions on the same computer?
How do I install and import my own color profiles?
How to uninstall Capture One
Workflow
How do I customize my Workspace and rearrange the new tool tab icons?
What are the differences between Capture One for macOS and Capture One for Windows?
How do I change the language in Capture One?
Where can I get a manual?
What are the hotkeys in Capture One?
How do I add a floating tool?
See all 39 articles
Catalogs and Sessions
How can I rename a Session or a Catalog?
What file formats are suitable for import?
Why are my recent Catalogs/Sessions not seen by Capture One 22?
How do I open more than one Catalog or Session at a time?
What is the difference between a referenced and a managed Catalog?
How do I back up images on import into a Catalog?
See all 26 articles
Technical Issues
How do I retrieve logs?
"Could not create SSL/TLS secure channel" activation error on Windows 7
Another instance of Capture One is running
Why do I get an error while importing Styles?
Capture One is crashing on export
How can I edit the hosts file?
See all 15 articles
RAW Files Support
Why does Capture One processĀ Fuji S2 / S3 / S5 images so slowly?
Why do pink highlights appear when shooting at ISO 50?
TIF, JPG, PSD, PNG support
DNG Support
Image Adjustments
Is there a history of editing steps?
Is there a Vibrance slider?
Why has Photoshop disappeared from the Open with/Edit with list on my Windows machine?
Is there an Identity Plate analog?
How do I edit images scanned in grayscale?
Why aren't the Composition adjustments (Crop/Rotation/Orientation/Flip/Keystone) copied?
See all 25 articles
Image Processing and Export
Why do the colors differ in the Viewer and on the output image?
Where is the watermark on the exported image?
What's new in the Export (14.3.0)
Offline images explained
Where are my exported and processed files going?
What is Quickproof in Capture One processing tab?
See all 10 articles
Capture Pilot
How do I set up the remote host viewing when using Capture Pilot?
Why does Capture Pilot Server fail to start?
What is the "Restore Purchase" issue in Capture Pilot?
What is the "In App Purchase" issue in Capture Pilot?
Create Support Case
How to request camera support
How to make a feature or a camera support request to Capture One?