Loyality is a two way street.

FirstName LastName

• May 25, 2023 16:55

I purchased your product ....   you gave me two months .. one bug fix.   You are too greedy to give one year's worth of 
updates as promised.    This screams desperation.   Asking another $179 for very very very minor upgrades.  I would understand if you wanted more money for version 17 ... but $179 more from 16 to 16.2 when I purchased your program three months ago is .... sad .    You have a good product...  I have been telling photographers on numerous chat sites for the past 15 years  to use your product over lightroom.    Professionals use Capture one for superior workflow.     From now on I will not bother to use word of mouth to promote your product .... that I have used for almost 25 years since 1999.   I have two phase one digital backs... I don't appreciate your insulting three month support for your product.  

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  C-M-B

  • June 04, 2023 06:42
  • Edited

  Thanks for lettings the rest of us know how the numbers look.

  I've been wondering what price they'd charge for those "upgrades" and it's really absurd. It's questionable whether that decision will pay off for Capture One in the end, I don't think the revenue stream will jump up as they expected.

  Especially when most (if not all) of the new "features" are either extreme niche stuff for a handful of people or brand or even camera specific... or just plain gimmicks.

  If anyone disagrees: keep in mind that that's what they used to charge for A FULL VERSION UPGRADE.

  Yes, you heard that right. That was the price you had to pay ONCE if you were to upgrade from version 19 to 20 for the full license upgrade. ONCE. Now it seems like they want you to pay that around 4x a year.

  So that's 179$ x 4 (unless they decide to release more than 5 "upgrades" per year) AND the initial purchase price for the full version.

  That's living in clown-cloud-cuckoo land. 

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  C-M-B

  • June 04, 2023 19:02
  • Edited

  @... I think it highlights a huge issue: CaptureOne is definitely overpriced OR they're bleeding money and need the cash asap.

  You couldn't afford to offer regular discounts for a quality product with a stable revenue stream.

  Imagine a photographers who always offers discounts up to -50% yet his "regular" prices are outrageous compared to his competitors. Who would hire him/her? What sort of message is that to those customers that actually pay the full amount?

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  Ian Wilson

  Moderator

  • June 20, 2023 13:48

  

  ^^ spam post with a dodgy link ^^

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