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Two way sync not working?

Comments

5 comments

  • Adrian Ray

    I'm having the same problem, my client selects the images and they don't come through to me and then the browser removes all their selections 

     

    1
  • ninjatune

    Kinda defeats the purpose of paying for this add on right? Plus you look like a bit of an idiot in front of your clients.

    Let alone the fact that they need to go back and redo their selects, which can often take hours.

    Any word from C1?

    1
  • Adrian Ray

    I've messaged them but nothing so far! my client is annoyed but understands its not my fault but they have to spend even more time going through the images for the 4th time to make selections and send them over to me again. 

    0
  • ninjatune

    Any update to this at all? Cheers!

    0
  • Mathieu B
    Product Manager

    Hi ninjatune and others, 

    If you have an issue with Capture One Live, I suggest writing directly to our support team so they can assist you personally in solving the problem. 

    The issue you are describing is not a general problem, but something specific to your cases, so this needs to be handled as such.

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