Cannot change ratio in Crop tool (C1 20)

Soraya Anderson

• June 10, 2023 15:55
• Edited

I am running C1 20.  I set the Crop ratio for a specfic job.  I now need to unconstrain and cannot.  It does not allow me to activate the drop down menu at all.  Neither can I change the size.  The only options available to select/edit are 'Crop outside image' and 'Show Grid While Cropping'.  

I tried Settings >> Crop but there isn't any option to change the ratio from the current default.  

Anyone have any ideas how to resolve?  I hope the solution is not to upgrade to the newest version.  

Thanks,

Soraya

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• 

  Soraya Anderson

  • June 10, 2023 20:18

  Hi Ian,

  I see the option under Adjustments >> Crop >> Ignore Crop.  Thanks for that tip.  This option eliminates the default crop I set but I still can't crop the image to my specification.  

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  Ian Wilson

  Moderator

  • June 11, 2023 06:10

  

  Hi Soraya - that's nothing to do with what I suggested. Ignore crop simply means that no crop gets applied to an exported file. That is a feature mainly used when you want to take an image on into another app (such as Photoshop) and crop it later.

  I think if we are going to understand what your problem is we will need more information. What did you do to set the crop ratio for the specific job you mentioned? Can you show us a screen shot of your export recipe? And of the crop tool?

  Ian

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  Ian Wilson

  Moderator

  • June 10, 2023 20:11

  

  Does it help if you change to a different export recipe?

  Ian

  -1

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