FIXED: Incident: Customers on Capture One 15.1 or older are unable to log in and activate

Christine M.

Moderator

• August 07, 2023 14:21
• Edited

Update: At 4:15 PM CEST the issue was resolved.
We once again apologize for the problems that the issue might have caused. 
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Since app. 3:40 PM CEST we have been experiencing an issue preventing customers on version Capture One 15.1 (or older) from logging in and activating. 

We are working hard on fixing it and will update this post as soon as we have an update. 

We are very sorry for the trouble it may cause. 

Click follow to receive updates on this matter. 

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• Official comment

  

  Christine M.

  Moderator

  • August 07, 2023 14:21

  Update: At 4:15 PM CEST the issue was resolved.
  We once again apologize for the problems that the issue might have caused. 

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