Problem with Backup RAID

Simon Couturier

• August 16, 2023 23:12

I backed up my capture one sessions on a RAID drive with ChronoSync without issues until I installed Mac OS12

Capture One does not recognized any session on this drive even if I can see all the files and catalogs through Finder. When opened, The message «Unable to open database file appears and the session close itself.

 

Anyone has experienced this?

 

 

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  FirstName LastName

  • August 19, 2023 15:32

  1. Check RAID Status: Most RAID controllers provide a management interface that allows you to check the status of the RAID array. Look for any error messages or warnings that might indicate the nature of the problem.

  2. Physical Drive Inspection: Ensure that all drives in the RAID array are functioning properly and are securely connected. Look for any visible signs of damage or malfunction on the drives.

  3. RAID Controller Software: If you're using a hardware RAID controller, access its software interface to review the array's status, rebuild progress (if applicable), and any error logs for Arabic call ringtone.

  4. Rebuild Process: If a drive has failed in a RAID setup, it might be in the process of rebuilding (if your RAID level supports redundancy). This process can take time depending on the size of the drives and the data on them. Monitor the progress and ensure it's proceeding as expected.

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  FirstName LastName

  • December 15, 2023 04:53

  It sounds like the upgrade to macOS 12 may have caused compatibility issues with your Capture One sessions stored on the RAID drive. Even though the files and catalogs are visible in Finder, Capture One's inability to recognize them suggests a potential software conflict or permissions issue introduced by the new OS. The error message "Unable to open database file" typically indicates a problem with how Capture One accesses the session database. You might want to check for updates to Capture One that are compatible with macOS 12, and also ensure that the RAID drive's format is still supported. If others have encountered this issue, they might have shared solutions in forums or on the Capture One support site.

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  Walter Rowe

  Moderator

  • December 15, 2023 15:40

  

  macOS may need to grant Capture One permission to see and use the RAID. Go to System Preferences > Security & Privacy and look for Files & Folders. See if Capture One is listed there.

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