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Notice for users exporting DNGs from DxO PureRAW

Comments

10 comments

  • BeO
    Top Commenter

    I don't have DXO PureRaw but DXO Photolab.

    If I compensate the exposure in Photolab (+0.6) and export a NEF file three times:

    1) DNG export - Denoise and lens corrections only
    2) Tiff 16 (i.e. all corrections)
    2) DNG export - All corrections applied

    I get the following in C1:

    1) dark (like the NEF)
    2) brighter (representing +0.6 from DXO correctly)
    3) even brighter (too bright)

    If I import / develop them in Affinity Photo without any further adjustments then it matches what I see in DXO Photolab.

    1) dark (like the NEF)
    2) brighter (representing +0.6 from DXO correctly)
    3) same brightness as 2)   (representing +0.6 from DXO correctly)

    Hence I tend to think that it is due to C1.

    ________________________________________

    I created a bug report (#199614) but could not upload the DNG or TIFF file, not even the NEF file (uploaded under one minute):

    Error message: The upload took too long so connection was lost. 

    You really should prolong the connection timeout.

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  • BeO
    Top Commenter

    Hi Jack-W, Is there any news? 

    0
  • Denis Huk
    Admin

    Hey BeO, not yet.
    Our support team should get back to you via the support ticket you submitted once they have any news.

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  • Xavier Noguera

    Hi

    I have the same problem with the dngs exported from DxO Pure Raw 3. I couldn't open a ticket as it asks me to upload the files but always fails.

    In the new version, Capture One Pro 16.3 performs worse than in the previous version. In this version the exposure difference is around 2/3 EV, 1/3 EV more than the previus version.

    My camera is a Fuji XT-3 and I use the curve Fujifilm Provia.

    Thanks

     

     

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  • Petr Vones

    I can't confirm the issue. PureRAW 3.6.2 (DeepPrime XD), CaptureOne 16.3 and Sony ARW files.

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  • BeO
    Top Commenter

    DNG export - Denoise and lens corrections only 

    or

    DNG export - All corrections applied ?
    (if there is such a thing in PureRAW as it is in Photolab)

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  • Xavier Noguera

    I use DeepPrime XD with vignetting, chromatic aberration and  lens distortion checked.

    I've opened a support ticket with a screenshot of the two photos open in C1. I couldn't upload the two photos because it gives an error.

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  • Sebastian Reiprich

    I just experienced a weird behaviour with JPG files that were exported from C1 out of DNG images that have been processed with PureRaw 3 before. When I tried to open those JPG files in Photoshop they were opened in the Camera RAW interface instead and had a slight color shift. I noticed that Camera RAW applied the Adobe Color profile to those images. Once I chose „Color“ (not Adobe Color, just Color) from the dropdown the colors turned back to normal and I did not have the option to choose Adobe Color anymore.
    I tried to uncheck the „other metadata“ option in my export recipes in C1 and that fixed the issue. The exported JPG files now open in Photoshop without any issues.

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  • Walter Rowe
    Moderator
    Top Commenter

    Check your Adobe Camera Raw preferences to turn off opening JPG files in that app.

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  • Sebastian Reiprich

    As I said I already solved the issue for myself. It seems that Pure Raw writes something in the metadata that causes the issue. The problem is not that the JPG files open in Camera RAW, but the color shift. This happens also if you open the file in Lightroom for whatever reason. Because both applications treat the images differently than a regular JPG file and apply a color profile that is meant for RAW images only.
    This doesn’t happen when you export the images without the additional metadata information.

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