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unintentionally black and white images view

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10 comments

  • Ian Wilson
    Moderator
    Top Commenter

    If you select one of the images that is shown in Black and White, then go to the Black and White tool, is the enable Black and White checkbox selected? (See screen shot below.)

    If it is, does unchanging the box revert the image to colour?

    If so, you can either do that for one image at a time, or select all the images in question then click the reset button on the black and white tool (circled in my screen shot).

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  • FirstName LastName
    Hello Ian
    First of all, thank you very much for the first help...
    I once took a screenshot of my catalog in which the thumbnails appear to be displayed in monochrome or color without any recognizable system.
    
    Clicking on a single one shows that no activation is displayed in the black and white tool. But by activating it I can't change anything in terms of the color image.
    I've already shut down the computer and restarted it.
    I also have Capture One on my IBook, which hasn't had this phenomenon yet.
    And as soon as I tap a colored thumbnail, it becomes monochrome.
    I would even be willing to uninstall CaptureOne and then reinstall it because I haven't uploaded much yet. But would this work without any problems with the same license because I log the same computer into Capture One again?
    Many greetings, Ann-Kathrin
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  • BeO
    Top Commenter

    I actually like this image in B&W, but that's not the point of course.

    Uninstalling and re-installing should not a problem. And the activations, if anything goes wrong, can always be managed in your Capture One account, if you log in.

    Uninstalling the application does not even remove your catalog, no work should be lost. 

    But before doing so try to disable the hardware acceleration (OpenCL) in the preferences > general, to see if the issue can be fixed that way.

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  • FirstName LastName

    Hello Capture One team

    I disabled the hardware acceleration (OpenCL) in the preferences, no change.

    Then I uninstalled my version on my computer and reinstalled everything.

    And again the images are black and white

    What now?

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  • BeO
    Top Commenter

    Hi Ann-Kathrin,

    This is mainly a user to user forum, if you like to contact the C1 team then you can use the "request support" link on top of this page.

    Can you check the profile set in the Base Characteristics tool, maybe it is set to a B&W profile? If you don't find this tool then goto main menu>Window>Create floating tool>Base characteristics

    In version 22 it looks like this:

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  • FirstName LastName

    Hello Ricardo
    I'm traveling this weekend and don't have access to my Mac right now. I'll try your suggestion immediately on Monday and hope it brings me back my color.
    I will tell you. Thank you very much and have a nice weekend
    Ann Kathrin

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  • FirstName LastName

    I have been using Capture One Pro since 08/29/2023. Apparently I changed something unconsciously and now I have the problem that my pictures are always displayed in black and white in the viewer and in full screen view. In my catalog itself, many thumbnails are also displayed in black and white, some in color.

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  • Ian Wilson
    Moderator
    Top Commenter

    Did you try looking at the ICC profile, as BeO suggested above?

    Ian

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  • BeO
    Top Commenter

    HiIan Wilson,

    Ann-Katrhin made this post twice and it was solved in the other one

    https://support.captureone.com/hc/en-us/community/posts/13442607189917-all-images-are-bnw-

    So I assume the last entry here comes from a spam-bot.

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  • edward henderson

    Not sure if the original poster found the solution but I found this thread as I was having the same problem. However, I have now found the solution to my problem which I thought I would share. 

    My images where displaying in B&W also (even though i knew they were colour). No adjustments to saturation had been made, nor the black and white setting selected. My problem was that I had changed my Proof Profile to a monochrome setting for another project. Once I set this back to Adobe RGB (1998), which I believe is the default for Capture One, my images displayed in colour once more. 

     

    I hope this helps anyone else with the same issue as it's not a solution I was able to find online

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