Bug ? Sonoma on Mac and Capture One will not export to the desktop
weird one !
Felt sure this is a problem with Apple OS Sonoma and iCloud but not so sure now.
I use an old beefy Mac Pro for most of pro my work and a Mac Mini M1 for personal stuff.
Recently upgraded the OS on the Mini to Sonoma and now when I export a picture file from C1 to a folder on the desktop C1 goes through the export process fine but when I look in the folder there's nothing there ... if I do a search for the missing exported files Spotlight says they are there in the folder, except they're not.
However if I take the same files and export to a folder on an external drive or even a folder I create on the Minis hard drive (i.e. not one associated with iCloud) they go with no problem.
Sounds like a Sonoma iCloud problem right ?
But my laptop an M1 Macbook Air , also running Sonoma doesn't show this problem and I can export files direct to the desktop, and they appear in iCloud too, so there is no problem there !
I know ! sound like an OS problem but is it ?
Both machines (Mac Mini and MacBook Air M1) are running Sonoma and the same version of C1
Driving me potty.
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I have the same problem. To see your file use command+shift+ period. It is a hidden file on mine. Today nothing exports. Not sure where the problem is.
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Is your desktop actually on your computer or is it synced to iCloud? If it's synced to iCloud you may run in to this problem. The temporary fix is to export to a folder that is actually on your computer and not synced to iCloud. You can move the files to your iCloud synced folders afterwards, and apparently all should be well.
Ian
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That seems to work. I have read there is a icloud issue. Thanks for the help.
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Yes, my desktop is synched to icloud and that is where the problem resides.
If I save to any other location i.e. not the desktop, there is no problem.Interesting note about the exports being “hidden files” - when I do a Spotlight search for them Spotlight insists they are in fact there.
So command+shift+ period ! I’ll check that out.0 -
It's as likely to be a Sonoma problem as a Capture One issue - hopefully the support teams's investigations will track down the cause of the problem soon!
Ian
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Just piling on to hopefully get a resolution in the works. Same problem here. I understand using a folder not synched to iCloud, but that is, hopefully, not the long-term solution. Not very convenient for my workflow.
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