16.3.1 the CaptureOne.exe process takes up to 10 minutes to exit when the application window is closed
I noticed that after a long, typically several hours, editing session when the new AI masking is extensively used the CaptureOne.exe process is still running with 8% CPU usage after the main application window is closed. You can't start it again unless you end the task from Task Manager. 16.3 version had the same issue.
It may be garbage collector related. I let it running for approximately 10 minutes and it has finally exited. AMD Ryzen 5 3600, 32 GB RAM, Windows 10, no third-party antivirus software.
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The important part of the log is below. I closed the application at 19:55 and it took another 8 minutes to exit the process.
[2023-11-10 19:55:32.718][286][ID:001, Main]{PFORM} | Form Closing - Reason: UserClosing
[2023-11-10 19:55:32.728][010][ID:076, .NET Threa]{SESPS} | Before persisting Document Keyword Library
[2023-11-10 19:55:32.737][009][ID:076, .NET Threa]{SESPS} | After persisting Document Keyword Library, 9ms
[2023-11-10 19:55:32.745][008][ID:076, .NET Threa]{SESPS} | Selected recipe saved into the database: JPEG - Full size, highest quality
[2023-11-10 19:55:32.880][135][ID:057, ]{PSIST} | Persistence thread stopped for C:\xxxx
[2023-11-10 19:55:33.180][300][ID:001, Main]{APPL } | Cancelling collection filling of 'xxx'
[2023-11-10 19:55:33.186][006][ID:001, Main]{APPL } | DelayedUpdater 'KeywordTool Updater' disposed
[2023-11-10 19:55:33.186][000][ID:071, KeywordToo]{APPL } | DelayedUpdater 'KeywordTool Updater' PerformUpdate ended
[2023-11-10 19:55:33.187][000][ID:001, Main]{APPL } | DelayedUpdater 'KeywordLibraryTool Updater' disposed
[2023-11-10 19:55:33.187][000][ID:072, KeywordLib]{APPL } | DelayedUpdater 'KeywordLibraryTool Updater' PerformUpdate ended
[2023-11-10 19:55:33.189][001][ID:001, Main]{APPL } | DelayedUpdater 'CropTool Updater' disposed
[2023-11-10 19:55:33.189][000][ID:073, CropTool U]{APPL } | DelayedUpdater 'CropTool Updater' PerformUpdate ended
[2023-11-10 19:55:33.216][026][ID:001, Main]{APPL } | DelayedUpdater 'KeywordTool Updater' disposed
[2023-11-10 19:55:33.216][000][ID:074, KeywordToo]{APPL } | DelayedUpdater 'KeywordTool Updater' PerformUpdate ended
[2023-11-10 19:55:33.216][000][ID:001, Main]{APPL } | DelayedUpdater 'KeywordLibraryTool Updater' disposed
[2023-11-10 19:55:33.216][000][ID:075, KeywordLib]{APPL } | DelayedUpdater 'KeywordLibraryTool Updater' PerformUpdate ended
[2023-11-10 19:55:33.217][000][ID:001, Main]{APPL } | DelayedUpdater 'Exp Summary Main Updater' disposed
[2023-11-10 19:55:33.221][004][ID:001, Main]{APPL } | DelayedUpdater 'Ex Browser updater' disposed
[2023-11-10 19:55:33.289][068][ID:001, Main]{APPL } | Closing app: Message pump stopped
[2023-11-10 19:55:33.289][000][ID:001, Main]{APPL } | Closing...
[2023-11-10 19:55:33.290][000][ID:001, Main]{APPL } | DelayedUpdater 'OverlayCtr Updater' disposed
[2023-11-10 19:55:33.290][000][ID:041, OverlayCtr]{APPL } | DelayedUpdater 'OverlayCtr Updater' PerformUpdate ended
[2023-11-10 19:55:33.294][004][ID:001, Main]{APPL } | Saving Documents...
[2023-11-10 19:55:33.295][000][ID:001, Main]{APPL } | Saving ApplicationSettings...
[2023-11-10 19:55:33.365][070][ID:001, Main]{APPL } | Closing app: Closing the IC crash handlers
[2023-11-10 19:55:33.369][003][ID:001, Main]{PLUG } | Disabling all plugins...
[2023-11-10 19:55:33.373][003][ID:001, Main]{CAP } | Terminate started, reason: Capture One closed
[2023-11-10 19:55:33.373][000][ID:001, Main]{CAP } | Disposing 0 receivers
[2023-11-10 19:55:33.373][000][ID:001, Main]{CAP } | All receivers disposed
[2023-11-10 19:55:33.379][006][ID:001, Main]{CAP } | Disposing CaptureCore
[2023-11-10 19:55:33.420][041][ID:001, Main]{CAP } | CaptureCoreWrapper disposed
[2023-11-10 19:55:33.420][000][ID:001, Main]{CAP } | Terminate complete.
[2023-11-10 19:55:33.421][000][ID:038, Compositio]{APPL } | CompositionModeImageDeletionThread completed
[2023-11-10 19:55:33.425][004][ID:001, Main]{APPL } | Shutting down processors
[2023-11-10 19:55:33.444][019][ID:028, [FileSyste]{FS } | Stopped File System Notifications Processing
[2023-11-10 19:55:33.456][011][ID:030, [FileSyste]{FS } | Stopping Queue Processor Thread : [FileSystem] Scheduler SynchronousDirEnum [30]
[2023-11-10 19:55:33.456][000][ID:031, [FileSyste]{FS } | Stopping Queue Processor Thread : [FileSystem] Scheduler SynchronousItemUpdate [31]
[2023-11-10 19:55:33.456][000][ID:033, [FileSyste]{FS } | Stopping Queue Processor Thread : [FileSystem] Scheduler ItemUpdate [33]
[2023-11-10 19:55:33.456][000][ID:032, [FileSyste]{FS } | Stopping Queue Processor Thread : [FileSystem] Scheduler DirEnum [32]
[2023-11-10 19:55:33.456][000][ID:001, Main]{FS } | Waiting for thread to stop: '[FileSystem] Scheduler SynchronousDirEnum' Timeout [MS]: 5000
[2023-11-10 19:55:33.466][009][ID:001, Main]{FS } | Thread stopped : '[FileSystem] Scheduler SynchronousDirEnum'
[2023-11-10 19:55:33.466][000][ID:001, Main]{FS } | Waiting for thread to stop: '[FileSystem] Scheduler SynchronousItemUpdate' Timeout [MS]: 4990
[2023-11-10 19:55:33.466][000][ID:001, Main]{FS } | Thread stopped : '[FileSystem] Scheduler SynchronousItemUpdate'
[2023-11-10 19:55:33.466][000][ID:001, Main]{FS } | Waiting for thread to stop: '[FileSystem] Scheduler DirEnum' Timeout [MS]: 4990
[2023-11-10 19:55:33.466][000][ID:001, Main]{FS } | Thread stopped : '[FileSystem] Scheduler DirEnum'
[2023-11-10 19:55:33.466][000][ID:001, Main]{FS } | Waiting for thread to stop: '[FileSystem] Scheduler ItemUpdate' Timeout [MS]: 4990
[2023-11-10 19:55:33.466][000][ID:001, Main]{FS } | Thread stopped : '[FileSystem] Scheduler ItemUpdate'
[2023-11-10 19:55:33.469][003][ID:063, [File Syst]{FS } | INFO : Terminating thread : [File System] Locking Manager Dispatcher
[2023-11-10 19:55:33.566][096][ID:078, Exp Summar]{APPL } | DelayedUpdater 'Exp Summary Main Updater' PerformUpdate ended
[2023-11-10 19:55:33.656][089][ID:001, Main]{APPL } | Closing app: Closing OpenCore
[2023-11-10 19:55:33.656][000][ID:001, Main]{APPL } | Closing app: Closed OpenCore
[2023-11-10 19:55:33.656][000][ID:001, Main]{APPL } | Stopping IC
[2023-11-10 19:55:33.686][029][ID:049, Ex Browser]{APPL } | DelayedUpdater 'Ex Browser updater' PerformUpdate ended
[2023-11-10 19:55:36.305][619][ID:076, .NET Threa]{VIEWE} | ERROR: ICP_FreeTargetId failed invalid processorRef
[2023-11-10 20:03:44.829][523][ID:001, Main]{APPL } | Cleaning up temporary files
[2023-11-10 20:03:44.829][000][ID:001, Main]{APPL } | Cleaning up temporary files in C:\xxx
[2023-11-10 20:03:44.830][000][ID:001, Main]{APPL } | Temporary file clean up completed
[2023-11-10 20:03:44.830][000][ID:001, Main]{APPL } | Shutdown of managers and cores completed
[2023-11-10 20:03:44.831][001][ID:001, Main]{APPL } | Closing app: Closed the IC crash handlers
[2023-11-10 20:03:44.836][004][ID:001, Main]{PFORM} | Shutdown end0 -
I can hardly imagine .NET GC collect takes 8 minutes :-) It collects within milliseconds. And as you've pointed out, the process is about to exit so no need to collect anything anyway. It is cleary a bug. Must be someting low level as it is past the Message pump stopped message.
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Occasionally, I have had a similar problem with program versions before 16.3: I finish working, "close" the program, and then when I try to open it again, it says that there can't be two instances of the same program running. The solution was the same: close the process through the Task Manager.
I couldn't tell if it was related after a software update or a long work session. The last time it happened was yesterday, after backing up the catalog at closing, and as far as I remember I hadn't used the AI.
Windows 11, 22H2
AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx 2.30 GHz
16.0 GB RAM1 -
After I updated the nVidia GT 1030 display driver (I used version 516 that was more than one year old) the issue has disappeared.
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