Interacting with Capture One staff and the moderation team
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Something that may not be obvious in the forum, is that you can tag users by simply "@ing" them
If you want to tag a specific person, simply write "@" followed by their username. A list will appear (enter the name as accurately as possible) where you will be able to select the appropriate person.
This is particularly handy if you need to draw mine or anybody else in the admin/mod team towards something in the forum. It's of course also useful if you wish to keep the conversation going with one, or even a group of individuals.
Who are the moderators?
Jack-W (Admin, Capture One staff)
Denis Huk (Admin, Capture One staff)
Walter Rowe (Moderator)
Ian Wilson (Moderator)
Hopefully you'll find this post useful when it comes to getting conversations started, or getting a certain person's attention.
Speak soon!
Jack
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Not cool... :-(
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Hello, I registered as a developer. After logging in, there are no developer resources, including API documentation, SDK, sample code, etc.
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hello! you should be able to find the SDK on your profile page at captureone.com
also see this forum topic: Development and Automation Workflows - Capture One Plugin SDK
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Now is not just the interface of the program that is confusing, but you managed to make your website and your pricing options imposible to understand! Why not keep the perpetual license as before. Lightroom seems the way to go now.
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I've tried various methods, including checking for orders by clicking through emails, but I can't find any record of my orders. However, my bank card did indeed receive a request for a freeze on funds.
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So discouraged with Capture. Purchased Capture One Pro a couple of years ago. Now my Mac cannot be updated, Capture want $285.00 CDN (with 40% discount) to update my LIFETIME Capture One Pro so I may use on my NEW soon to be Mac. well, I refuse to be held HOSTAGE by Capture. That is an Adobe trick and I will not go there. Sorry, so long. Been fun. Bye, bye.
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The deal with the perpetual licence is that the version you buy as a one-off purchase is yours to use for ever as long as you have a computer that can run it, but you don't get updates. That's one of the factors you have to balance against the continuing cost of a subscription that always gives you the latest version (though, again, with the proviso "as long as you have a computer that can run it").
By the way, I don't in any way speak for the company - I am a moderator as a volunteer. But it seems to me that there are always extra costs that will come with new kit, whether it's a newer Mac that has a version of MacOS that your current software can't handle, or a new camera that isn't supported by your current version of the software. I don't know what your new Mac will cost you, but I suspect that $285 CDN is fairly small in comparison.
And if you don't choose to go for that, you have to consider what software you will use instead, what it will cost you, and whether you will be as satisfied with the results you get from using it.
All your choice, of course. But as photographers, we do engage in a rather expensive occupation!
Ian
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Ian is right. When we upgrade anything there are often downstream costs associated with it. It is unreasonable to expect a commercial software company to keep updating older versions of their software to support all future versions of operating systems. It balloons the cost of the software.
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Sorry to go, but the computer was a necessary item, Capture is NOT. As was Adobe.
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