Bombarded with e-mails from Capture One live

S1

• December 28, 2023 09:26

As the title says, we're getting emails all through the day from Capture One Live that our session is about to expire (we send links all the time to clients which means links expire all the time). There's no possibility in the email to unsubscribe to this kind of send out. I haven't found anything in settings either. Is there a way to make these emails stop? 

0

• Official comment

  

  Mathieu B

  Product Manager

  • December 28, 2023 09:38

  Hello S1 - unfortunately no, there is currently no way to disable those emails. 

  As a workaround, I would suggest creating filtering rules in your email client, most of them have the ability to set up some simple automations based on the email subject line or the email sender.

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