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Poor Perfomance

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11 comments

  • Wolfgang Vullhorst

    Read it, tried it all, didn't help.
    I use C1 16.3.8.23 on a Macbook Air M3 with 16 GB RAM and even simple modifications (brightness, contrast, etc.) take about 0.5 to 1.5 second to take effect.
    I also reduced the preview size to 1680 (recommended size is 3840): didn't help.

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  • rehgold

    same on windows plus system crashes. happy to read that, it saved my money. I was thinking about buying a mac book. It's so disappointing. since phase one sold it, it's only gone downhill. unfortunately i don't have a backup of my old v22 catalog 

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  • Łukasz Gałecki

    Did you check what is happening in activity monitor? Memory pressure, other apps running in the background can have impact on C1 performance. I use C1 with GFX 100s files and even on slow external USB HDD everything is just fine. First check what’s going on in the background when you experience slowdowns. Only times when C1 is slow for me is because of other software taking significant resources in the background.

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  • Adam Lynk

    Thanks Lukasz 

    I am not running anything else at the same time. Just C1. I can see from the activity monitor that very adjustment in C1 is suing a lot of CPU (over 50%) What Have I done in my setup that is causing this?

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  • Łukasz Gałecki

    This isn’t normal behavior. Which version of macOS do you have installed. In release notes of Capture One 16.2.5 I can see that it supports macOS up to 14.0

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  • Adam Lynk

    Running Sonoma on 14.1.1

     

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  • Łukasz Gałecki

    This might cause problems. I suggest contacting support or updating Capture One. You already subscribe Live and mobile so maybe consider subscribing Capture One as well so you will get newest version. It was hard for me to justify going subscription but I did it because I needed C1 for my work. I use 16.3 and have macOS 14.3 on MacBook Pro with M1 Max. I never had single performance issue or critical bug that prevented me from using software normally. It doesn’t mean other people don’t have such problems.

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  • Bart Hovis

    Exact same issue here, on both M1 MacBook and M2 Mac mini. I tried for several months to find a solution, tried everything that was suggested, but nothing helped. It's as if C1 is not using the graphic processor and only CPU. In my research into this issue, it appears that most Macs do not have this issue, but there are an unlucky few who do, for some apparently unknown reason.

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  • Adam Lynk

    I'm running a subscription on all versions of C1. It seems an update is available every week. I am constantly updating to a newer version. But it seems nothing works. I will give it another month and then reassess whether to move back to Lightroom and that would break my heart!!!!

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  • Łukasz Gałecki

    But in first post you said you have C1 ver 16.2.5. To be honest I hardly ever faced bug that prevented me from using software. In most cases it was hardware or OS related. Troubleshooting issues in computer systems isn’t easy. Sometimes fix requires reinstalling OS. I strongly recommend contacting support.

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