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Capture One Live not properly synchronizing

Nghia Do Thanh

Hi everyone, 

I am using Capture One Live mainly for clients to choose the photos they want to receive. It used to work quiet perfectly but this year I had 5 shoots where I used Capture One Live and the client's selection didn't synchronize properly or even changes in between for some reason without anyone doing anything.

I checked the internet connection and also waited until everythig is "uploaded", still having this issue. 

I love this feature for client's toi select but right now it's really bad to always tell the client to reselect again and again. 

Maybe someone can help me with this. 

Best,
Nghia

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  • Mathieu B
    Product Manager

    Hi Nghia Do Thanh, please create a support ticket so our team can help you with this, it sounds like a bug!

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