Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Comments

2 comments

  • Ian Wilson
    Moderator
    Top Commenter

    What version of Capture One are you using? The Z6ii has been supported since Capture One version 21 (release 14.0.2).

    If you have at least that version, then you should be able to use the files. (Unless you have a brand-specific version like Sony only.) 

    So when you say that you can't open the files, how are you trying to do it, and what happens.

    Also are you on Mac or Windows? Where are the files located, and does your OS (MacOS or Windows) give Capture One the necessary permissions to access them?

    Ian

    0
  • Helen
    Admin

    Hi Jakub,
    I'm leaving this comment to inform you that your post was moved to a different forum topic which is more relevant for your type of request. Also, you can always reach out to our tech team at support.captureone.com if you feel like further support assistance is needed.

    0

Please sign in to leave a comment.