Nikon D850

Eric Marin

• February 26, 2024 09:54

Hi,

I have dificulties to connect my Nikon D850 with the lastest soft. He said the Nikon can' t be connect … the camrera switch on -off contualy.

Then i disconnect 2 options his better but the message continued …

I send you 2 capture, have you got more infos or solutions.

Thanks.

Regards,

Eric

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• 

  Walter Rowe

  Moderator

  • February 26, 2024 10:18

  

  how long is your cable? what kind of cable? cable length and quality affect signal quality.

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• 

  Helen

  Admin

  • February 26, 2024 11:53

  Hi Eric,
  This forum page is dedicated to Camera Support requests, so I'll move your post to the relevant topic.
  That said though, you're very welcome to reach out to our tech team at support.captureone.com for further assistance. Meanwhile, feel free to check some troubleshooting steps here: https://support.captureone.com/hc/en-us/articles/360002381557-Tethering-problems-the-camera-does-not-connect-frequently-disconnects-or-will-not-transfer-images 

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