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Pricing for Perp Users Ridiculous

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12 comments

  • Walter Rowe
    Moderator
    Top Commenter

    This explains the loyalty program. If you purchase the next version within 12 months of the version you have your discount is 40%. If you purchase in 12-24 months you discount is 20%.

    https://support.captureone.com/hc/en-us/articles/8824180384285-Capture-One-Loyalty-Program

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  • Mark Osborne

    Ok so being on version 16.2.6 what version do I then get the 40% discount 17.x.x?

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  • Walter Rowe
    Moderator
    Top Commenter

    It isn't version based. It is time based as the article stipulates.

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  • Mark Osborne

    When you say next version do you mean incremental version or say ver 17.x.x. this is way to confusing

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  • Ian Wilson
    Moderator
    Top Commenter

    If you are on 16.2.x, then anything from 16.3.0 onwards is a "new version". 

    If they were to make a 16.2.7 available, and you were on 16.2.6, that would not be a new version, it would just be a maintenance release. (I don't think they will be creating a 16.2.7, but that illustrates the principle.)

    When and whether there will be a 17.x.x, I have no idea. My understanding is that as we are up to 16.3.7 now, then 16.4.x would be a new version, 16.5.x would be a new version, etc. Before we get to 16.4.x, there may be more updates to 16.3, such as 16.3.8, 16.3.9, 16.3.10, etc, I assume. How they are going to work the numbering going forward is not known.

    Ian

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  • Jose Luis Menendez Soto

    I have been an Adobe Creative Cloud user for years. At the time I acquired a Capture One license thinking about leaving Adobe and also the subscription model that does not convince me. It forces you to also keep the hardware updated at the same rate as the current versions and that is not always possible. Capture One moves to that subscription model, and although it maintains a perpetual license, its offer has no point of comparison. Not only does it not include 12 months of updates, but you don't even know what they are. And even having purchased a license for version 16.2, 16.3n is included, so the support time does not even reach 10 months. Knowing this, seeing that the upgrade price is also so expensive, your software stops making sense. I just switched back, and purchased On1. I will abandon Adobe CC when I find a replacement for all the other programs used. And surely also C1 if On1 works for me. Another alleged replacement, Affinity has also changed hands and it is not known if it will also become a subscription. There are fewer and fewer options, but many of us are not interested in those subscriptions, and if anything, then the only option that exists and that makes sense is Adobe's. It offers you EVERYTHING in exchange for a fee and that's it. Think about continuing down that path.

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  • SFA
    Top Commenter

    Affinity's CEO has released a video about the change of ownership and has stated that although the new owner offer internet based applications on a subscription basis (since there is unlikely to be any other way to make that happen) Affinity will continue to be Perpetual License only for now and he did not expect that to change even if a subscription model became available.

    It's clear, looking at Affinity's annual reports, that their product range is mostly aimed at the Adobe Suite market place - or parts of it. Their business strategy, especially in the world of Graphics products, seems to have worked well. The previous shareholders and owners have probably done very well for themselves. 

    Capture One has a somewhat narrower market place for its products but broader operational features for those who need them.

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  • Jose Luis Menendez Soto

    The fact that there is also a subscription option is not bad either in Affinity or in Capture One. I see the problem when the single purchase version does not make clear either the update time or the future support that it will receive. They talk about version 16.2 or new payment in 16.3, what does that mean? six months of support? twelve? the one you want? Before, you knew that you bought a version, and in a year or more they would give you support and updates. It is also unclear whether the version purchased for Sonoma will work or will be made to work on the next system. It is becoming faster and less clear what that purchase offers. I have already acquired several versions. The first one worked in 10.11, as long as I didn't change machines I didn't pay for a new version. Then when I got to Catalina, anyway, you can't and don't need new versions or payments if they don't work. Now you don't know. And if it turns out that you update the system, it is mandatory to purchase a new version, which is still enormously expensive, without yet saying the support it will have. That is a way to force you to go to subscription.

     

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  • SFA
    Top Commenter

    Jose,

    For the past decade, approximately, many software vendors have followed the pattern of Apple and then Microsoft, and provided a annual update that more-or-less aligned with the release dates of the new OS versions.

    Before that it was more common to see new versions appear about every 18 months to 24 months.

    Along time before that, in the Business to Business software world, a new version update cycle might be somewhere between 24 and 36 months, depending on cash flow needs!

    It remains to be seen how the future will develop but my guess would be that any especially remarkable new release full of totally new technology will be rare but, if it happens, most likely a brand new product, probably without an upgrade path.

    Regular updates for new releases of existing products will probably drift back towards the former 18 to 24 month "version" update period. 

    As far as camera support is concerned, it would be nice, so long as there are no technical considerations that need a new version to be available, if support for new cameras could be provided where the camera release and availability closely coincides with a new version release. 

    Whether that is possible and workable we do not really know at the moment.

    However, if I was to spend $3000 + on a new camera I would consider the cost of the other things that might also be needed as necessary extra expenses. Part of the total costs to make the camera useful.

    If buying a lower priced camera I might be more sensitive to the additional costs needed to make the change and wish for camera support to be available without needing to update the RAW editor. But if that was not possible - then so be it. Pay the money or use the free application that most manufacturers provide these days.

    That's just my opinion of course. I don't expect anyone else to share it but will be happy if they do.

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  • Walter Rowe
    Moderator
    Top Commenter

    In the modern software development world we have "agile" and "dev ops" where releases come when features are ready. Long gone are the days of annual release cycles and "major version updates". Look at the release cycles of mobile apps. They come when they come. Desktop software is now doing the same thing. This is one of the reasons why so many companies have moved to subscriptions. It provides continuous funding for continuous development and release without the hard development deadlines that produce an "annual funding bubble". We don't pay "maintenance" fees for our software so instead pay for subscriptions or frequent upgrades.

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  • FirstName LastName

    Walter, I agree that software is moving towards a subscription, the current pricing is just too high for me to justify as an amateur. The subscription based software all have pricing tiers, e.g. basic, premium. Capture One does not have it. You killed the Express/camera based versions.

    The perpetual version based license is just too unpredictable and confusing. Buy 16.3.x today and basically get scammed because 16.4.0 is on the way and releasing soon.

    Take a look at Reaper pricing (the audio production software). You can buy Reaper 7 which is at version 7.14 and you get updates to version 8.99. Their release cycle is every 2 weeks so in the WORST case scenario you get updates from 7.99 to 8.99 (possible 200 weeks of updates).

    I would like to see a perpetual licensing that would at least guarantee 6 months of bugfixes, or a less expensive subscription that is missing some of the features the pros use like tethering or advanced AI features and stuff.

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  • John Friend
    Top Commenter

    FirstName LastName - First off, please give yourself a unique user name so we can recognize you, can direct replies to you, etc...  You can do that by going to upper right of this screen and selecting your profile and changing your user name to something unique and recognizable.

    I agree that perpetual license holders should be given a time-based set of upgrades, regardless of exactly where they purchased in the product cycle.  I like your suggestion of 6 months.  That seems about right.  That still leaves room for the subscription to have higher value (since it gets all upgrades, continuously and is often billed annually so it will feel like it gets 12 months of upgrades).  But, 6 months should be long enough for the company to clean up any issues you ran into in the version you installed, whereas the current system which is variable at 0-4 months is not long enough for that.

    Plus with 6 months, you don't feel like you have to wait until some major new version just ships before buying a new perpetual license.  You can do so whenever your need justifies it such as when you buy a new camera and need RAW support for it or when your editing needs want to take advantage of some newer features (that should be good for Capture One the company too - fewer barriers to buying).  And, there would be no angry customers who purchased a perpetual license at just the wrong time and find they get basically NO upgrades.

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