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C1 22 Can't activate on Windows 10 No matter what I try.

Comments

5 comments

  • Greg UK

    So Capture One, you make a windows version that no longer works? 

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  • Ian Wilson
    Moderator
    Top Commenter

    Greg UK - this is a user forum, and you aren't necessarily addressing Capture One staff here. Have you put in a support case?

    Ian

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  • Greg UK

    Hi Ian, yes Capture One support was my first stop. I was given a scripted response a few weeks ago. Then, when I made a 2nd request, the ticket was marked as "Solved" because I'd quoted a support article. 

    I am now in touch with Capture One staff to hopefully resolve the issue. I'd put my issue on the forum hoping someone may have solved it as I had not received a satisfactory answer or support from Capture One staff. 

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  • Ian Wilson
    Moderator
    Top Commenter

    I suspect that it may need inspection of log files and that kind of thing - unlikely to be solved in the forum.

    Ian

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  • SFA
    Top Commenter

    Greg,

    Did you re-install C1 22 when you reverted to Win 10?

    When you say "After logging in" does that imply that C1 starts, shows the Splash Screen and then just stops doing anything?

    Please ignore these questions if the C1 team have already helped to resolve your problem.

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