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Still can't import images from EOS R5 MkII

Mike Arnold

I just downloaded the update to Capture One Pro and created a test session. I tried to load the EOS R5 MkII ICC profile, but the "load Icc profile " tab stays inactive and won't let me load any profile at all.  I then switched to a preexisting session, and was able to load the MKII profile, but it still did not recognize the images on my card.  What am I doing wrong?  Can someone give me a step by step guide to this procedure ?

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Comments

5 comments

Date Votes
  • Ric Cohn

    Not sure. I just updated and R5 MkII images show as expected. It loaded an existing folder containing Raw files (not Craw). ICC Profile says "Canon EOS R5 Mark II ProStandard". Maybe try rebooting your computer?

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  • Mike Arnold

    Good Idea...

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  • Ian Wilson
    Moderator
    • Edited
    Top Commenter

    You shouldn't need to switch to a profile. If you have a version that supports the camera, the files should be loadable and Capture One should select the profile for that camera automatically. 

    It's worth checking that you really are running the new release. With Capture One open go to the Capture One menu and choose About Capture One.

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  • Misha Gravenor

    Does tethering with ethernet work?

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  • Mike Arnold

    I'm not tethering, but I'll see if it works.

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