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macOS 15 Sequoia support

Implemented

Comments

102 comments

  • Official comment
    Frank Schroeter
    Moderator

    We now have concluded all tests and investigations of high priority problems. I apologise for the long wait, but we want to be 100% sure that our recommendations for system configuration do not block production systems. This time the evaluation took longer than usual, mainly because there were reports of tethering issues, among them in this thread, and our own automated tests showed a performance degradation when opening large Catalogs. But neither of these issues turned out to be incompatibilities between Capture One and Sequoia. 

    You can use Capture One 16.4.6 with macOS 15.0 / 15.0.1. The release notes will be updated shortly.

    These are the issues we are still tracking related to Sequoia:
    - Not all paper sizes can be selected for printing. -> Works in macOS15.1 Beta, thus will likely be fixed when this is released.
    - Some users cannot connect their camera for tethering. -> Reset Capture One's access rights via Terminal command  tccutil reset All com.captureone.captureone16  .
    - In <1% of runs, a crash occurs in the context of masking. -> We are investigating this. Prevalence is not high enough to hold off on announcing compatibility. 

  • Walter Rowe
    Moderator
    Top Commenter

    Don't assume Capture One isn't testing. Apple always makes updates up to the last minute. Capture One never has day zero support for new macOS because they always do regression tests on the final shipped macOS release. We should be thankful for that. There is absolutely no compelling reason to update macOS on day zero of new release. The sky will no fall. Nothing will stop. Nothing in the new release is so urgent. We've lived without the feature(s). We can wait a little longer.

    6
  • Günter Wicker

    An apology for the non-functioning of Capture would perhaps also be appropriate. If you know that tethering does not work with MacOS 15, a warning to the users by e-mail would have been helpful!!! I set up a complete studio at the customer's site only to find that Capture One does not allow tethering with MacBook Pro M1 and Nikon Z9. Many, many thanks! Why should I continue to use Capture with its unreliability? My reputation as a reliable photographer is at stake! Keep it up and you'll soon be rid of your customers.

    Simply blaming Apple won't help. Others have obviously prepared themselves better. I'm really pissed off. You are welcome to share in my economic losses.

    Translated with DeepL.com (free version)

    4
  • David Austerberry

    Apple release beta OSs so that manufacturers can test software before main release. As usual Capture One very tardy. A couple of years ago I had to reinstall the previous OS, it took all day to sort it all out, no thanks to the Capture One team.

    3
  • Walter Rowe
    Moderator
    Top Commenter

    I really don't understand the criticisms. There is absolutely no argument that one MUST install a new macOS the day it is launched. Impatience on the part of the customer is not a valid reason to rush certification on the part of the product manufacturer.

    Capture One in particular does a lot with respect to hardware acceleration and camera comms for tethering, and Apple is notorious for making last minute changes even to release candidates. I am confident that Capture One does test new versions as the betas are released, but a comprehensive regression test across a lots of technical areas would be required before they can say they support a new version of macOS.

    2
  • Gene Flanigan

    Adobe confirms that: Adobe Photoshop, Adobe Lightroom Classic, Adobe Lightroom, Adobe Illustrator and a bunch more of their products are compatible with macOS 15. Luminar is comparable as is Pixelmator. 

    I think it's pretty clear that Capture One is not leading the pack here as far as being up to date. Like I said before I wouldn't mind that much if the costs to keep up to date wasn't so high. I'm 23, and right now if I update is the full price minus 20%. Maybe in a few months a new version will come out and then I'll be asked again to pay for an update.

    As far as the updates in osMac 15.1 they are pretty compelling. The Apple Ai stuff is pretty slick, and I have been using it daily.

    2
  • Olaf Pokorny

    There is an old rule from the early days of computing: "Never change a running system!" About a week ago, I talked to an IT service technician, who told me about a company he is working for. They have a machine which is controlled by a computer running Windows NT – an operating system about 25 years old. The manufacturer of that machine has gone the long way home, some 15 years ago, so no way to ever get a new software for a modern operating system. As long as the machine is working, the computer has to be used as well. And it still works!

    Apple has released an update to Sonoma (version 14.7), the same day, they released Sequoia 15.0. So, regarding security risks, everything is fine with Sonoma. It might be nice to have the new features of Sequoia, but I can't imagine, that someone absolutely needs them from day one, they are available. People who are professionally working with software, should never update their systems as early as possible. In most cases everything may be fine, but if there is only one release in 10 years when it's not and you have to deliver your work to a client, it is a disaster! So what is the problem to wait two or three weeks before upgrading? If you are so impatient, you could setup a virtual machine to test the new OS. If everything is fine in there, everything should be fine outside the VM. So no reason to complain about CO that they are doing their final tests with the released OS and not only on the release candidates.

    2
  • Simon Hylton Murray

    Hi C1 - love an update on being able to tether with MacOS Sequoia 15.0 - our fault for updating too early this time without checking this latest macOS release date.

    C1 has the pop up window facility on startup, surely they could use it to make customers aware not to update OS till checked and then give the all clear ?

    2
  • Frank Schroeter
    Moderator

    Another update, all the tethering issues we got our hands on so far seem to be resolved by executing 

    tccutil reset All com.captureone.captureone16
    in Terminal. Make sure Capture One is not running when entering the command.

    In terms of general issues with Sequoia, we are observing a crash, apparently related to masking. Nobody has reported it to customer support yet, but we see it in the crash reports. If you encounter this, please let us know. The occurrence thus far is just under 1% of runs, affecting ca. 0,25% of users on Sequoia.

    2
  • Gene Flanigan

    What's strange is it seems that Capture One has worked all along with Sequoia. I know I have not had any issues.

    I think the biggest issue is the lack of information from Capture One, and the attitudes of several of the moderators chastising customers. If I had a forum on my website, and had moderators responding to my customers in similar fashion, they wouldn't be moderators any more. 

    The response that was appropriate for both Capture One and the moderators was an apology for the poor communication and lack of being ready on day one for the update.

    2
  • FirstName LastName

    I'm a subscription user, because the way CO perpetual licences work is a JOKE.

    Every other software developer I've seen provides updates to all .x releases of a major version, or at the very least provides maintenance updates for 12 months.

    2
  • Gene Flanigan

    Im using OS 15.1 and Capture One 23 and have had no issues. Of course I haven't tried every thing, but for my normal work flow nothing has changed.

    1
  • Kevin Middelkoop

    I'd love to hear people who use the non-subscription version of C1 and MacOS 15.0. I did not subscribe nor did I upgrade to the newer version. 

    I am using Capture One 23 Pro version 16.2.6.7. Currently on macOS 14.6.1 and everything works fine. I'd love to update to Sequoia but am careful not to break my CO version.

    Honestly I cannot believe the current version is not supported yet since the first beta testing period of Sequoia. I am not impressed with the added features added to Capture One, nor am I impressed with the lag in support for macOS versions. To get me on board for subscribing or upgrading, here lay opportunities for Capture One. 

    1
  • Kevin Middelkoop

    Hi Ian, Thanks.

    What I meant with my version versus a subscription version, was that I am not on the latest version since I did not upgrade after my last perpetual license purchase (in 2022.)

    So since I am not on the latest version, I was wondering if there were more people on this version who might be able to confirm whether or not it works on Sequoia.

    As for last-minute changes in release candidates and final versions I know things can break. It's good CO is on it. Though it is also worth mentioning that I'd like to develop my business and I might be interested in software updates because of new opportunities, may be not every full time professional photographer might think of right away. I'm balancing things here, and I try to create a well informed decision on when or not to update and upgrade. I don't want to look impatient. 

    Keep it up, I'll be on the lookout for an update.

    1
  • Robert Olding

    *Updated* See my follow up posted on 2024/09/30

    I'm running a 2019 Mac Pro with a Nikon D850 tethered via a 31-foot Area51 USB cable. Capture One on Sequoia is working, but it’s often slow bringing in the files (94MB RAW). About 25% of the time, the files come through quickly and smoothly, but most of the time, I end up watching a rainbow wheel spin for 30 seconds before the image appears fully formed.

    1
  • Walter Rowe
    Moderator
    Top Commenter

    Gene Flanigan

    In my opinion the Capture One image has much more detail and simply needs color correction. Try the Color Editor tool and maybe a little white balance.

    1
  • Darius Nichols

    I my Nikon D750 is not being recognized with Capture one and macOS Beta 15.1

    EVERY other capture software recognizes the camera EXCEPT Capture 1.

    Adobe and even Apple Photos detects and connects my camera.

    I do think that Capture 1 is way too behind in keeping up with other imaging companies.

    1
  • Gene Flanigan

    I think for the very steep upgrade price, and lack of compelling new features, the least Capture One could to would be to test their software and be ready the day Apple releases the new macOS versions.

    1
  • Stefan Grossjohann

    You are totally right. But the last years with Capture one i had the feeling they start to test after the final release. It took always a lot of time until the update released. That’s the point everyone criticized. C1 costs a lot so please perform better with the important updates

    1
  • Gene Flanigan

    Walter your last minute changes to release candidates makes no sense. By the time Capture One test on release 15, people have already upgraded to 15.1. So by your argument, it's a dog chasing its tail. 

    Testing should have started months ago, not last week, or this week.

    How is it that so many small developers, some working out of their mother's basements, can start testing their programs months ago and be ready by release date. Others are showing their new features alongside Apple back at Apples June preview.

    There is "no argument that one MUST" update Capture One either, yet you ask us all to spend nearly the full purchase price to do so every year. At least Apple doesn't charge for it's updates including Pages, Notes, Keynote etc.

    1
  • Paolo Ferraris

    Ok broken tethering in my studio with sequoia !
    Nice.

    I'm stuck with a 2 inches display for a complex still life work.

    Come on guys ! I can't check online if my professional softwares are compatible with the os update every time !
    You should take care of it before the final release of the OS update !
    This is not WINAMP, it's a professional software that is used by professionals all over the world.

    If I stay up to date with my OS is not recklessness ... we update when a software house tells us that an update is available. We are photographers not IT technicians ;-)

    1
  • Gene Flanigan

    So a week or so ago when on this thread Capture One said they would have an "update" by the end of the month, they didn't mean a software update that worked, they meant they would update us telling us that their software doesn't work with macOS 15. I think the working could have been more clear as it's apparent that many people were thinking there would be a software update by today at the latest.

    Now consider if a first time Mac user bought a new Mac computer this month. It would have shipped with macOS 15 on it. Then think if this person decided they should buy an image editing program for their new computer. If they came to the Capture One site, they wouldn't not be informed that they shouldn't buy Capture One since it's not currently supported on their new computer. Shouldn't there be some WARNING on the home page to the effect: "DON"T BUY CAPTURE ONE JUST YET, instead subscribe to LightRoom, or Affinity Photo or Luminar or any of the number of other solutions that are supported" in bug red letters?

    1
  • Randy Becker

    It seems to me that CO should have said something about this issue far earlier.  It seems to be the responsibility of CO to alert their users there will be compatibility issues.  That only seems fair.  And for the moderators on this site to chastise those of us who "should have known better" is the height of hubris in my opinion.  From what they've said, they have many folks working and testing to ensure the issue is resolved but couldn't someone have sent emails out to users telling them/us to wait?

    1
  • Frank Schroeter
    Moderator

    Anyone who experiences tethering issues with Capture One 16.4.6 and macOS 15.0, feel free to contact Capture One Support. The cases we have examined so far were resolved by a reset of permissions. Quit Capture One and in Terminal enter 

    tccutil reset All com.captureone.captureone16

    Note that this is not new in Sequoia, it occasionally was also necessary with previous macOS versions. We have been testing with macOS 15 betas since they became available for developers. Initially we also saw tethering problems, but those were not reproducible after beta build 24A5327a, which dropped in the 2nd half of August.

    We have also received internal and external reports on speed performance issues. But we have followed up on all of these now and not identified a bug.

    The confirmed issues with Capture One 16.4.6 and macOS 15.0 are:

    - You cannot select all paper sizes when printing. This works fine with macOS 14.7 and macOS 15.1 Beta, so we expect Apple will fix it.
    - A rare crash related to masking, occurring in <1% of runs. We are investigating this.

    1
  • Eric Staudenmaier

    I've got Sequoia

    -Sometimes tethered images take 10 seconds to resolve or become sharp on the screen

    -Sometimes when I move the crop, a faded ghost crop version of the old crop remains until I deselect and reselect the image

    -Most of the time external hard drives refuse to dismount

    -Half the time the Messages app doesn't work at all

    -I silence notifications during shoots, but Sequoia doesn't care. All my upcoming shoots and doctor appointments pop up at the top right corner (but only when the client is looking at the screen)

    Most of my issues are just with Sequoia, but they still affect my shoots.

    1
  • Günter Wicker

    Great, but MacBook Pro M1 15” still does not run with 16.4.20 under Sequoia with Nikon Z9 (three different ones) or Z7II ... The cameras are not recognized. Am I the only idiot here? Good thing I updated and paid the annual subscription price. ... for nothing!!! Thank you very much!

    1
  • David Austerberry

    I installed Sequoia on a drive partition on my Mac Studio so I could boot into MacOS 15.0 while retaining 14.7. What I will always do with future MacOS releases.

    I'm using CO 16.2.6.7, and it seems to be running OK. I can tether. with no issues to Nikon Z cameras, live view, remote control etc.

     

     

     

    1
  • Giovanni Maggiora

    What's crazy in all of this is not so much the delay in "certification" of compatibility (which however is beginning to be unpleasantly long) but the absence of clear guidance prominently visible on the website or upon opening C1, to spare people from breaking their workflow with the OS upgrade. The uncertainty of the entire calendar is also upsetting. Plus, while some users may be masters of their own OS upgrade decisions, some may depend on corporate calendars that they do not control. Or simply want to take early advantage of OS improvements... Frankly, responses by moderators on this thread feel a bit like ivory-tower attitude: we'll be ready when we are ready and don't care about your needs. Not great.

    1
  • FirstName LastName

    Can confirm that Frank Schroeter's terminal command works perfectly. I Updated to Sequoia 15.0.1, and ran the command, then ran Capture One 16.4.6. Connected up my R5, and fired off a couple of tests.

    1
  • Paul Parisi

    Thank you Ian Wilson for your response, on the premise, nothing personal, I updated to Sequoia and Capture one 22 still works, however I had to just take a leap of faith nothing on behalf of the company, who has charged me twice for what was supposed to be a "perpetual " license, the use of this term should not be used in any of your clauses considering I had to pay twice in the span of 3 years for incompatibility issues, sincerely bewildered how the antitrust still hasn't intervened. Moving back to LR where with the money I have spent here would have lasted me nearly six years with the much hated subscription.Over and out.

    1

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