Bought Fujifilm X100VI and find my Capture One 23 is obsolete

Colin LastNameO'Neill

• September 23, 2024 16:16

I just received my new X100VI and am most disappointed that my perpetual licence for C1 23 is no longer any use because it can't handle the raw files.

I'm on V16.2.6.7 and it appears I need 16.3.6, a paid update.

I take it I now have to either take out a subscription or a new perpetual licence to be able to handle the raw files?

 

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  Walter Rowe

  Moderator

  • September 23, 2024 17:13

  

  Yes. That is true. Given how long it's been since they released a major paid version update I would consider either waiting to upgrade, or getting a subscription. The subscription is my own preference as I always have access to the latest fixes and features and supported cameras.

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  Colin LastNameO'Neill

  • September 23, 2024 18:03

  Thanks, I'll leave it for a while. The jpegs are OK anyway!

   

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  Matej Spiryt

  • November 20, 2024 18:32

  I have the same problem.

  I don't usually complain about anything, but this feels like an artificial obstacle introduced purely for the sake of juicing the customer (and for the wrong reason). Strategically, this is such a incorrect step for them to go with - I am now forced to use Lightroom for this camera to process raws (which I am paying anyway because of the Photoshop). They are risking that I will just move forward with Lightroom for the rest of my workflow as well instead of me selecting to upgrade C1 when I feel the value is right (= because of new features).

  Bad strategy and great way to anger (until now) satisfied customers. It especially feels like a slap in the face if you upgraded to the perpetual license recently.

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  Colin LastNameO'Neill

  • November 21, 2024 14:12

  Completely agree. I’m on the 3 months free trial ATM but will probably move over to Lightroom when that finishes.

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