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Importing to Catalog directly from Camera?



  • Paul Steunebrink
    This is a reoccurring question (no offense) due to what users were used to from other software. With Capture One, a USB connection is primarily used for tethering.

    Some cameras have an option to explicitly change the USB mode from PC remote or something like that (used for tethering) to Mass Storage or similar. In the latter case, you can import directly from the camera into Capture One.

    In a recent thread, another Fuji user asked the same but was not successful.

    Best advice, either use a card reader or use other software to read your camera.
  • Lars Hennings
    Hi, may be in the Fuji-X-Forum is some experience with that. Best. lars
  • Jan-Peter Onstwedder
    You can use Image Capture on the Mac to import the images from the camera to the laptop.
  • OddS.
    NN637132413652880241UL wrote:
    ...With Capture One 20, for some reason, it's not seeing the files on the camera, so it's not an option to import from. Windows sees the camera just fine, so I'm having to import them through Windows, then import them to my catalog and it's taking way too long.

    You need to know about two USB-modes, I will refer to them as 1 and 2:
    1) USB mass storage mode
    2) USB Media transfer mode (look up MTP/PTP on the web)

    Some years back, I believe most cameras had USB mode 1 only. My Nikon D300 has both modes 1 and 2 and a menu option to select which mode the camera should set and use on its USB port, my somewhat newer Nikon D800E came with USB mode 2 only. The D800E has no option for me to select mode 1 or 2.

    If your camera is like my D300, you need to set it to USB mode 1. The camera will present itself as USB mass storage on the USB port and the computer will not know it is mass storage. C1 can not tell a USB mode 1 camera from a USB card reader, USB disk or other USB mass storage device.

    If your camera is like my D800E, meaning it is a USB mode 2 device only, or if you deliberately used a camera option to set the camera's USB to mode 2, then C1 learns that the USB connection is for Media transfer, and C1 goes tethering.

    It confuses some users that USB mode 2 may indeed be used to transfer files, as if a mass storage device is involved. You need to be quite observant to tell the difference. A lot of computer software can not do camera tethering at all and may use both modes 1 and 2 for file transfer. Windows Explorer is a member of that family. Windows Explorer lets a Media Transfer device impersonate a Mass storage device. Don't let that confuse you. C1 on the other hand, knows the difference and makes use of it, C1 uses USB mode 2 for tethering. If your camera presents itself as a USB mode 2 device on the USB wire, then C1 acts on "your mode 2 promise" and goes tethering.

    The solution is to use a card reader (a USB mass storage device) meaning: Use a card reader proper OR set your camera to act as a USB mass storage device if your camera has that option. You can of course, continue to use your current two-step method.
  • SFA
    Just to Reinforce OddS' message here is a link to the Support system's related FAQ page.

    The First paragraph is significant. Especially the last sentence.

    However what it does not say is that some cameras support Mass Storage made as is required and others do not.

    Realistically a generic FAQ cannot be expected to list the specific cameras that do and do not support the mode required - unless the camera is developed and sold by the company owning the FAQ page.

    To keep up with releases and test every possible camera and its configuration is probably somewhat unnecessary - so the advice provided is generic.

    Personally I always prefer to remove the memory card and enjoy the speed of import from a card reader - either built in to the computer (best) or external on a USB3 connection.


  • AWB

    "This is a recurring problem" (two years ago) because Capture One people won't make the software read files off of a camera.  I'm just learning your package so my perceptions probably appear stupid and naive to you.  On the other hand, my perceptions are fresh if you consider them that way.  I used Lightroom for a decade and never had to worry about what it thought my camera was for, because of course it didn't tether.  (I shoot sports and landscape and streets so I will never tether).  Why should I have to go get a "card reader" and have another piece of hardware sitting on my desk?  If I travel with a Macair, I just want to connect my camera (like I did with LR).  Couldn't you just put some option into Capture One so it can read files from my Canon 5d3 in a motel room at the end of the day?    Please don't flame me for being naive . . .      after all, capture one is making a huge attempt to gather up LR quitters because of the Adobe subscription issue.  Throw us a bone.  Thanks!  (And we if bought a perpetual license, please don't charge us for this option if you add it)

  • AWB

    Actually, I just read Jan-Peter's advice to use Image Capture on a Mac.  Thank you.  I still think directly reading into Capture One would be better for me . . . .     

  • Bill Moree

    Paul Steunebrink's comment above is what prompted me to dig deeper into my camera's menus (Fuji GFX100) where I found a menu setting for setting the camera's USB-C port to Card Reader (mode 1) or Tethering (mode 2).  Before that, I could not download my photos in any way (not Capture One nor Lightroom nor the Finder).  Thank you, Paul.   I normally use a card reader. My average workday usually fills more than one SD card, especially with the GFX100, and card readers are easier and faster for me. But today I forgot it at home.

  • Dynamic

    I am an amateur photographer. So "easy" is more important to me. This issue is a great example of capture one missing the boat. I don't like lightroom and have been trying to get away from it (I was an Aperture user back in the day). But, honestly? Its quality of life stuff is so much better for the amateur photographer.

    I am on the capture one trial. And I was about to do my first import directly from camera (instead of from a lightroom catalog). And, I discovered I can't.

    this is likely a deal breaker for me. With lightroom I can import directly from my camera on my macbook *or* my iPhone. I simply haven't needed to think about card readers in ..... ever. You know why I own one? Because that was the only way to do firmware updates. Never used it for images. Do I know where it is? No, not currently.

    There are a number of other usability issues. Like autofocus doesn't work in tethering for my camera ( I previously used smart shooter pro 4 or whatever it is ). Or, it simply starts shooting continuously for no reason I can determine. So it's not a better tether experience either. (That was really surprising given its reputation)

    And while the selection, masking tools are clearly "superior", there is no subject/sky quick select. And, so I find myself having to spend 5 to 10 minutes on a backlit family photo instead of 20-30 seconds.

    I realize the brush styles and other stuff save a lot of time. But those things above just made capture one a far slower application. And, the ironic thing is, I learned a bunch of new techniques for capture one, only to discover most *also* work in lightroom. (I didn't realize lightroom had a version of auto masking that is a bit like the magic brush). When lightroom gets the subject/sky selection wrong, it's now a relatively easy fix.

    I really want to get off lightroom due to the stupidity of needing Lightroom, Lightroom Classic, Photoshop and constant cloud sync stupidity (lightroom classic can't push originals you take tethered to the cloud? Really?) to do something that should be one application, or at least a better workflow. Unfortunately, capture one isn't that application.

    Please fix these things. Capture one could be the best balance of easy to use and pro out there. Having HDR and Panorama built in (finally) was one of the reasons I tried it. But I didn't even get to trying those things. Nevermind focus stacking ( which, it looks like I will still need to use smart shooter 4 and photoshop/helicon focus which the former automates taking focus stacks on my camera).

    My 2 cents. Trying skylum neo and on 1 raw next. Though, at this point, staying on lightroom seems the most likely.

    One more thing, the lightroom "auto mask" feature seems to use the color you clicked and the size of the brush. So if I want to use the entire image, yeah, make a giant brush. But if I have similar stuff where I want to select pieces, the brush size will prevent it from selecting even continuous colors I might not want. Magic brush will still take contiguous colors (even with a tolerance of 1) making it sometimes hard to isolate a person subject (particularly hair) from the background.

    Anyway, this got long and off topic. I hope these issues are taken seriously so I can get away from lightroom. There is a lot to like in capture one. But, making import/management harder? I just can't justify it. I have minutes for this stuff. Not hours.

  • AWB

    High Dynamic!

      I love an angry warrior on a Sunday afternoon!   lol

      I’m with you on venom and hatred for Adobe.  If you look back a couple of posts, AWB (me) noted that Image Capture does the trick, it’s an annoying little deterrent but you end up with your files where you want them.  It’s simple.  I don’t know what you do if you aren’t on Mac IOS.

      You sound way past being amateur.  I’ve slowly adapted to Capture One.   I see where LR made some things rather simple, I could mindlessly ignore color space issues because LR hid that from me.  A professional photographer explained to me that C1 was a tethering tool that hasn’t fully evolved for the rest of us.  Since they’re flush with ex-LR user cash they definitely should spend it to fix things for us.

      I also had a long learning curve with LR, and I use them side by side on two Macs because I have to refer back to old files.   I shoot a lot of film and need the old 32 bit Mac OS to run a Flextight scanner.   I’m equally mad at Hasselblad for not bringing Flexcolor up to 64-bit OS.  I do think that C1 is a much better tool for post processing scanned film images, better than Flexcolor (Hasselblad’s software) and Lightroom.  Flextight image files are enormous and C1 is built for MF dig files equally huge.  LR can break or just do a crappy job on 80MB image files.

      I think C! is worth it, especially if you dump Adobe, so good luck with it.

  • Dynamic

    HA! I am definitely an angry warrior! ;)

    I am aware of image capture. I am actually a software engineer. So, when I say I am an amateur photographer, I am amateur at the act of photography and my use case is all personal. Pictures of the family and video/pictures for personal projects. Nothing paid.

    As a software engineer, I am probably more advanced with my software usage than many photographers. I have been doing 3d animation, photography and video production as a hobby since the 90's. 

    For me, it's simply not worth the extra steps. Image capture, for example, does not know what I have imported or not. I currently have 386 photos on the card for the last few days of shooting. I imported several times per day. But I don't delete until everything is stored and has hit my backups. I never take the card out of the camera. Not to mention, then you need to trigger imports into whatever programs you are using.

    While I am not *entirely* opposed to using a program like image capture, it definitely needs to be better than image capture. I am exploring if I can use Apple Photos. I don't know if it stores originals in such a way that other programs could reliably reference them. That would be an interesting solution.

    But, it was really the last straw of the trial. I am on an old canon 50d. It clearly isn't well supported for tethering. It also didn't import HDR images made by lightroom.

    I am currently researching a new camera as having this since early 2009 has more than earned it's price.

    As annoying as Adobe ecosystem is, it doesn't slow me down much. And having everything import and then be editable/available on the iPhone automatically, enables me to do most editing anywhere. That had way more value than I thought it would.

    If I just cared about image editing power, there wouldn't really be a contest. Capture One would win. For me, that's only a small part of the equation.


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