Collections - Can't add photos to a collection, group or alb
Unable to add any photos from a main catalog to a new User collection. I have tried different combinations and watched every video tutorial I can find but can not add any images to any type of User Collection. This used to work in 9, 10, 11, and 12 but not in 20 now.
Any assistance is greatly appreciated as there is absolutely zero response from support.
Any assistance is greatly appreciated as there is absolutely zero response from support.
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So tell us exactly what happens (or doesn't happen). Presumably you can create the new collection (an album say) by going to File>New Collection, or clicking the + in the user collections? Does that bit work? Then how are you trying to add the images to the collection? You would expect to be able to drag and drop them to it if it's an album. (Of course you can't drag and drop to a smart album, as it self-populates according to the criteria set.) Can yo drag and drop? If not what actually happens when you try?
Ian
Edited to add: you can't add images to a group - it's just an organising tool for things like albums, smart albums etc.
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