Bought a Capture One upgrade to Fuji Pro problem
Hi
Bought a Capture One upgrade to Fuji Pro but now find it says it needs a full previous version to upgrade and I only have Express Fuji and Beta.
Any experience?
Has anyone been allowed to pay the difference between upgrade £109 and new version £129?
Or can I get a old license?
Bought a Capture One upgrade to Fuji Pro but now find it says it needs a full previous version to upgrade and I only have Express Fuji and Beta.
Any experience?
Has anyone been allowed to pay the difference between upgrade £109 and new version £129?
Or can I get a old license?
-
[quote="mapline" wrote:
Hi
Bought a Capture One upgrade to Fuji Pro but now find it says it needs a full previous version to upgrade and I only have Express Fuji and Beta.
Any experience?
Has anyone been allowed to pay the difference between upgrade £109 and new version £129?
Or can I get a old license?
Are you sure? You shouldn't be able to buy an upgrade if you don't have a previous version registered in your account. Phase One support will be the only one able to help you with this. You have to open a support case.
Please sign in to leave a comment.
Comments
1 comment