Can't get to registration page for C1 3.7.8



  • Paul Steunebrink
    [quote="Sandra112" wrote:
    I am attempting to install C1 3.7.8 update on a Windows XP PC that is not connected to the internet. When I go to "My Account" and click on "Activate Software (3.x)" to get the registration key, I get "The page cannot be displayed" error in Internet Explorer.

    Maybe connecting your PC to the internet might help?
    Comment actions Permalink
  • Jon
    Hi Sandra,

    There seems to be a problem with the account area of our website. Please create a support case and we can help you out. You do not need to register a product to submit a support case, just leave that section blank. Only fields marked with a red arrow are required.
    Comment actions Permalink
  • Sandra112

    Thanks for the reply -- I decided to check one more time and it is now working, so I have the new key. 😊

    Kind Regards,
    Comment actions Permalink

Please sign in to leave a comment.