How to add files to an existing catalog?
I have been trying to add new image files to an existing catalog, but EM does not seem to want to do it. I have opened the catalog and selected File > Import Items > From Files/Folders. However, when I choose the images to import, nothing happens. What am I missing?
Thanks,
Rob
Thanks,
Rob
0
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Unsupported file type?
Hard to say. If you'd like to start a support case and provide some examples we'd be happy to have a closer look.0 -
[quote="Drew" wrote:
Unsupported file type?
Hard to say. If you'd like to start a support case and provide some examples we'd be happy to have a closer look.
Drew,
It's the same file type that is already in the catalog.
Rob0 -
You can drop some of the files giving you trouble. We here on the forum could try it in our EM environment.
Roelof0 -
I think that I found the problem. The files that I wanted to import were already in the catalog, albeit buried in a subfolder that I did not see.
Rob0
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