Sandisk activation link not working...

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15 comments

  • muziekkamer
    http://www.phaseone.com/SANDISK.ASPX

    IT IS NOT 🤭 PAH BUT PHA 💡
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  • Joe411
    muziekkamer,

    Thanks for pointing out the obvious typo but following the link

    http://www.phaseone.com/SANDISK.ASPX

    waiting for the page to load and clicking on the "Activate Capture One" link produces a server error so I cannot activate the software... ☹️
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  • Paul Steunebrink
    Joe,
    I do not know what the meaning is of the Activation page that does not load. I have a few of those licenses myself in use, and never visited that page.

    To cut a long story short, have to tried to install the software first and than activate it from within the application?
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  • Anonymous
    Hi-
    Our LE download page (Which the SanDisk key activates) on our website was moved.
    The NEW location for LE software download(s) is in our archives found here.
    http://www.phaseone.com/Content/Downloa ... e%203.aspx

    You can also use the 16 digit product key issued by SanDisk to use an upgrade to 4.0 found here:
    http://www.phaseone.com/Content/Downloads/CO4.aspx

    Kind Regards-
    JRA
    Phase One Technical Support
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  • Joe411
    Thanks heaps JRA!
    Joe
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  • martin_hurton
    You're lucky that you got an activation key! I didn't get one with my Sandisk Extreme 3 card and after writing to both Phase One and Sandisk I have had no joy. Very disappointed.

    I picked up a trial version of the 4.01 software whilst watching a demonstration by Drew Gardner. There were a few bugs with it (I have reported them) and so I downloaded a trial of Lightroom. Lightroom is okay but to complicated for my needs, I preffered the layout of CO4. Then I read about the Sandisk offer and made my mind up, bought an Extreme 3 card from Amazon and...yet another glitch in the system. No card in my box and no help from either Phase One or Sandisk support, and yet still I read that people are getting these keys, so why not me?
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  • Paul Steunebrink
    Maybe the Sandisk-Phase One offer is not running anymore. I had mine in 2006 and 2007. I am not sure though.
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  • martin_hurton
    [quote="Paul Steunebrink" wrote:
    Maybe the Sandisk-Phase One offer is not running anymore. I had mine in 2006 and 2007. I am not sure though.


    And yet the link above is still live and the original poster tried at the start of this month, as did I.
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  • Rhys.Moore
    Hi all first post...

    I have Capture One LE up and running on my computer (got licence key from Sandisc Extreme III CF card). OK so far, and have been happily using it for quite a while now.

    I read on the website that I can upgrade to Capture One 4 - great.. 😄

    I downloaded it and tried to activate it with no joy 😭

    Realised I had to activate it from the application itself so tried to.. All i get is the error message that other s seam to get. Can't find my product key so can't upgrade. I don't know what I've done with the info that came with my card (with the keys on)

    Any advice welcome.
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  • Paul Steunebrink
    [quote="RGMP" wrote:
    Hi all first post...

    I have Capture One LE up and running on my computer (got licence key from Sandisc Extreme III CF card). OK so far, and have been happily using it for quite a while now.

    I read on the website that I can upgrade to Capture One 4 - great.. 😄

    I downloaded it and tried to activate it with no joy 😭

    Realised I had to activate it from the application itself so tried to.. All i get is the error message that other s seam to get. Can't find my product key so can't upgrade. I don't know what I've done with the info that came with my card (with the keys on)

    Any advice welcome.

    Login to the Phase One web site and go to License Management. There you can find your Sandisk key. If you lost your login credentials, open a support case with Phase One and they will help you.
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  • Rhys.Moore
    [quote="Paul Steunebrink" wrote:

    Login to the Phase One web site and go to License Management. There you can find your Sandisk key. If you lost your login credentials, open a support case with Phase One and they will help you.


    Yay, thanks.. missed the License Management bit and made a note of the wrong key. Just activated LE with no problem (had to do it from the application, manual activation from the website didn't work) Then tried it with Capture One 4 I downloaded the other day - and it also worked. Well chuffed!

    Aren't forums brilliant 😄 😎
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  • Paul Steunebrink
    [quote="RGMP" wrote:
    Aren't forums brilliant 😄 😎

    Yes, I think they are 😊
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  • bkarl
    I too am having activation problems - I downloaded an older version of LE but it wouldn't install with Vista so I downloaded Version 4 and it installed but the activation code that came with my Sandisk product wouldn't work. Any suggestions?
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  • Paul Steunebrink
    Open a support case with Phase One for activation issues.
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  • Jon
    The San Disk promotion expired on March 31st as indicated on the voucher from San Disk. Therefore, all unused keys are no longer valid. We apologize for any confusion caused by cards containing the voucher that are still on the market, however we do not have any control over SanDisk distribution.
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