Your subscription is about to expire.

Shai Ben Naphtali

• February 12, 2019 06:06

Hello,

A month before it expires, this pop-up opens every time I open Capture One. Please, make it stop.

http://i65.tinypic.com/au6r2b.jpg

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  IanS

  • February 12, 2019 10:16

  [quote="shaibn" wrote:
  Hello,
  
  A month before it expires, this pop-up opens every time I open Capture One. Please, make it stop.
  
  http://i65.tinypic.com/au6r2b.jpg

  
  
  They are trying to prevent charging you for a subscription that you may no longer require. I can't see what to complain about. If they automatically charged you, without warning you, that would be a different issue.
  
  Ian

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  Shai Ben Naphtali

  • February 12, 2019 11:14

  It's extremely annoying to get that popup, each and every time I open Capture One, for a whole month... without even the option of asking the software not to see this again ... once was fine, I don't need to see the popup every time I open the software.

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  SFA

  • February 12, 2019 11:36

  [quote="shaibn" wrote:
  It's extremely annoying to get that popup, each and every time I open Capture One, for a whole month... without even the option of asking the software not to see this again ... once was fine, I don't need to see the popup every time I open the software.

  
  
  You should make th suggestion that some control should be available using a Support Case in the Support system.
  
  That is the best way to make sure that Phase have recorded your request and that it will be officially considered.
  
  
  Grant

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  Shai Ben Naphtali

  • February 12, 2019 16:09

  I've done that back in Nov. 2018 ... but I'm not sure they're gonna take it to the next level and actually implement something if no one else has a problem with this pop-up opening every time you open Capture One for a month before the expiration date.

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  Ian Leslie

  • February 12, 2019 18:15

  Never seeing that dialog is just one of the benefits of a perpetual license. 😄

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