Capture One (Trial Software)

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4 comments

  • NNN634504862744386472
    Hi Domenica,

    two things to try:
    1. Try to deaktivate the option \"Create preview files during import\" - does it import without problems and does the RAW-files show up correctly when browsing the folder?
    if not:
    2. Copy the files from the CF-Card to a folder outside of Capture One and check if the RAW-file are not damaged (right file size etc.). Then browse the folder in CO.

    Please let me know about your conclusions 😉

    Regards
    Renate
    Phase One
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  • Domenica
    Hi Renata,
    I deleted the corrupted files from the CF card and have had no further problems. How do files become corrupted? There were 5 images in the middle of a series of many taken at the same time.
    Thanks,
    Domenica
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  • NNN634504862744386472
    Hi Domenica,

    well, I do not know how your files got corrupted. Did you turn of the camera -take of the battery, while shooting?

    If this happens more often you should contact the camera support.
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  • Domenica
    Renata,
    Yes, I did. The camera was not responding, and when I had the same problem with the Nikon D1, taking out the battery worked. I learned - the hard way - each camera is different and realize with the canon its something one never does. thank you for your response.
    domenica
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