OSX 10.4.6. Canon Tethered !*%#?!

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23 comments

  • Anonymous
    kodachrome64,

    Apple compatible with Canon needs to be reestablished as it was in OS 10.4.5 to get Capture One PRO functionality
    Unfortunately, this will have to be an Apple or Canon fix.

    Regards,
    k c
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  • Adam1
    Keith,

    What is Apples response to this issue? Have they been made aware of the problem and if so is there a scheduled release for the fix?

    Is there a contact person at Apple that user's like myself can voice our fustration to? If there is some organized way for users to put more pressure on Apple for a fix I'd like to help.

    At this point I'm stuck with a new computer that won't run the software that I bought it for.

    Thanks for you reply!

    Adam
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  • Anonymous
    Adam,

    I don't think Apple has made a response, not that I've seen anyways.
    I do know a lot of studios are having problems. May be some have figured a workaround like revert to 10.4.5 or maybe another solution.
    All I can say is that if Canon and Mac won't communicate, then Capture One PRO certainly cannot.

    Regards,
    k c
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  • Adam1
    Keith,

    I've been on the phone with Apple and to the Genius Bar here in New York and there is no help on this issue from Apple. They're respnse to me has been the firewire works and the software developers need to update. More of the runaround. I have also tried to figure out a solution to downgrade to 10.4.5 but without specific install discs it's problematic at best. I'm still searching for some Macbook Pro 10.4.5 System install disks. These came with the earlier 15 inch Macbook Pro. all of the current Macbooks ship with 10.4.6. If you or anyone in the forums can help me locate these system install disks I would be able to try to install 10.4.5 on my Macbook. This of course is not recomended by Apple or supported but seems the only workaround for this issue at the moment.

    If you hear any related news on a solution to this please let me know through the forum.

    Much Thanks for you reply!

    Adam
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  • Greg Scheidemann
    i tried to install 10.4.5 from my Macbook Pro 2.16 15\" on a new MacBook 2.0 13.3\" and it will not allow the installation.

    I'm going to take back the MacBook, and see if the new MacBook Pros (either 15\" or 17\") will allow the installation of 10.4.5.

    greg
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  • Matt Moss
    Did you have the latest firmware upgrade for the camera?

    Just a thought.
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  • Greg Scheidemann
    all my 5D's are running firmware 1.0.5, but that's not the issue. According to the above post from Keith Carpenter, the problem is between Canon and Apple. something changed with 10.4.6.

    10.4.5 worked fine, and with C1 3.7.4 is amazingly fast on a MacBook Pro. But if you upgrade to 10.4.6 the Canon cameras won't connect. I'm not sure if the FireWire cameras (1D, 1Ds, 1DmkII, 1DsmkII) are affected too.

    I'm on my way to Apple, to try to get some answers.

    greg
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  • Brian911
    I don't have the Intel version yet so I can't tell you this will definitely work but have your tried repairing your permissions, restarting and then try?

    10.4.6 broke a lot of programs and in most cases this has repaired the problem. To date Apple has not issued and uninstall program and just installing 10.4.5 over the top should be useless. There are some apps out there that track installs and essentially make an unistaller for you but they need to be installed before the update is installed to track it.

    Try repairing the permissions and see how far you get.
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  • kariylit
    This is real problem, repairing permissions will not help to this. I have tried with two different 5D bodies (with new firmwares) and they wont connect to macbook pro. Imac (ppc) and powermac G5 works fine. Also 1 Ds mkII works fine with macbook with firewire, but not 5D.
    #%&!
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  • Adam1
    \"Also 1 Ds mkII works fine with macbook with firewire, but not 5D.\"

    Can you shed more light on your Macbook 1ds mkII tethered experience. Is this the Macbook or the Macbook Pro. OSX10.4.5 or 10.4.6 . I've been struggling to get tethered capture working with the Macbook. I've even installed unsupported 10.4.5 from Macbook Pro disks on the Macbook. Still haven't got it working though. I'm very interested in what you did if anything at all to get the tethered capture going. Please! more details!

    Adam
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  • kariylit
    I have MacBook pro 1,83, Mac OS 10.4.6 and latest version of C1 pro. They work fine with firewire but i have not tested with usb2..
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  • Adam1
    Iv'e been able to to get the Macbook not Macbook Pro and 1Ds mkII working tethered with 10.4.6 and C1 ver.3.7.3 . C1 v3.7.4 does not recognize the
    1Ds mkII and tethered doesn't work. So firewire works! I no longer think that Apple changed the firewire connectivity in 10.4.6. At least not on the Macbook. How else would tethered capture work under emulation mode running C1 3.7.3?

    I've noticed that in the C1 v3.7.4 there in no Canon camera plugin in the Plugins list when (get info/ command-I on app) is looked up. Is this why the canon 1Ds mkII is not tethereing with v. 3.7.4 . HAs phase one ever addressed this? At this point it looks like at least for tethered firewire & 1Ds mkII the issue is in Capture One software. How is it possible for tethered to work on intel Macbook under 3.7.3. and then not work with the native binary v3.7.4.?

    Good news is even running C1 v.3.7.3 under rosseta emulation the Macbook is faster than my G4 Alluminum Powerbook. Now I just want the extra speed that running native binary v.3.7.4 will bring.

    Still looking for answers...

    Anyone?
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  • Greg Scheidemann
    [quote="kodachrome64" wrote:

    I've noticed that in the C1 v3.7.4 there in no Canon camera plugin in the Plugins list when (get info/ command-I on app) is looked up. Is this why the canon 1Ds mkII is not tethereing with v. 3.7.4 . HAs phase one ever addressed this? At this point it looks like at least for tethered firewire & 1Ds mkII the issue is in Capture One software. How is it possible for tethered to work on intel Macbook under 3.7.3. and then not work with the native binary v3.7.4.?



    I've just been sticking to 10.4.5 on my MacBook Pro and everything is fine. I know you cna't do that on a 17" Macbook Pro or a Macbook, because they can't install anything older than 10.4.6. but for 15" MacBook Pros its a workable fix for now. If you got 10.4.6 with your 15" MacBook Pro, I would go to an Apple Store, and see if they have any 'refreshed' original Macbook Pros around, or at least hte original install disks. My apple Store said that ANY current 15" MBP should be able to install from the 10.4.5 disks.

    I just checked the Get Info on my copy of 3.7.4 and it shows the Canon.camera plugin and I can shoot tethered with my Canon 5D, as long as I am running 10.4.5.

    Canon's DPP doesn't work tethered with 10.4.6 either, but does in 10.4.5. So, it appears that 10.4.6 changed something to keep Canon and Apple from talking. I have spoken to Canon, and they 'think' that they have notified Apple. but no one seems to know whether Canon will be releasing something to fix the problem, or if it will be fixed in 10.4.7. 10.4.7 is rumored to be coming out very soon.

    PhaseOne essentially said that in an earlier post,

    [quote="Keith Carpenter" wrote:
    Adam,

    I don't think Apple has made a response, not that I've seen anyways.
    I do know a lot of studios are having problems. May be some have figured a workaround like revert to 10.4.5 or maybe another solution.
    All I can say is that if Canon and Mac won't communicate, then Capture One PRO certainly cannot.

    Regards,
    k c


    Essentially saying that the problem lies between Canon and Apple, an until that is addressed, there is no way for PhaseOne to fix it.

    greg
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  • Adam1
    Greg,

    Thanks for the information on your configuration and passing on the advise from the apple store regarding 15 inch Macbook Pro and 10.4.5 installs. I still want to point out that on the Macbook (not macbook Pro) C1 3.7.3 captures tethered with firewire and C1 3.7.4 doesn't work tethered. ( this is with OS 10.4.6 ) The issues with the 5D and USB tethering may be totally different and I can't comment since I do not own a 5D.

    Interesting that your 3.7.4 install has the canon.camera in the plug-in's list. I tried copying the canon.camera plugin from the 3.7.3 to the 3.7.4 plug-in's but that didn't work. It may be that the plug-in's for Universal Binary 3.7.4 are different than the old ones. Why would 3.7.4 install the canon.camera plugin on a Macbook Pro but not on a Macbook?
    Based on my experiences so far I think that the lack of a canon.camer plug could be the issue. How alse can v3.7.3 be working as explained above and not v3.7.4?
    I will keep trying to find a solution and post any sucesses.

    Adam
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  • Ron11
    I can confirm that the following works, as I just did it:

    Using an Intel MacBook Pro with OS10.4.6
    REVERT to C1Pro version 3.7.3 (this software is available on the Phase One web site under Downloads-Software Archive).
    Connect the 1DsMkII to the MacBook with firewire and start shooting.

    I shot over 20 frames in this fashion to make sure it works fine. One slight problem is that C1 3.7.3 processes slower than 3.7.4 on the Intel Macs, both because it is not universal binary and it is running under Rosetta. The solution for this is to have both 3.7.3 and 3.7.4 running at the same time. Both programs will see the same session at the same time. Use 3.7.3 to shoot, move over to 3.7.4 to process (if you require the speed, and who doesn't).

    I was unable to get a 5D to connect to the MacBook Pro using 3.7.3, although Phase in their release notes say that it is supported.

    I will try this tonight with my 1DsMkI as I don't have one handy right now.
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  • Jann Lipka
    I'm not sure I'm gettingthis right- I shot myself 300 exposures today with Mark 2, C13.7.4 on Mac Book Pro 2.16 OSX 10.4.6
    Very fast working setup ( thanks to Universal )
    NO hangups .
    Why do you need to revert to 3.7.3 ?

    OTOH 5D will not connect to C1.
    ( I suspect canon or Apple because 5 D is not recognized with DPP either )
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  • Ron11
    Most people don't seem to be able to shoot tethered with C1 3.7.4 and OSX 10.4.6 on MacBook Pro laptops. I'll try it tonight with my 1DsMkI, the MkII is at the store.
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  • Ron11
    I can now confirm that on the same laptop that I used earlier, a MacBook Pro 2Ghz, C1 3.7.4 will shoot tethered with a 1DsMkI under OSX 10.4.6. I can only assume that the MkII will also shoot tethered, I'll test tomorrow.

    It is very puzzling why some can shoot tethered with the latest software/OS and others can't.
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  • Cannon
    This may not help anyone out there, but I figured I would throw it out there.

    I need 10.4.6 to run Final Cut Express, so I installed that version on my Macbook Pro. I got a firewire HD for emergency backups and installed 10.4.5 on it. In addition to using it as a backup drive, I can boot from it into 10.4.5 and everything works fine.
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  • NN108998UL
    Hi,
    I solved the problem ( atleast on my mac Book pro )Its not the problem with Mac OS 10.4.6 becouse its working fine with same mac version on i Book G4.Here is the solution:
    first uninstall the earlier software (delete from trash also)
    then install the canon solution disk first (comes with canon 20D camera) Install the EOS capture (easy installetion, Don't use custome installation)
    It takes the isential drivers. Then install the DPP-Digital photo professional.(another Cd comes with Canon 20D). It should solve the problem. But there is another problem, Don't use USB2 extension cable more than 1.5 mtr longer (it wont work with 2mtr lonager cable or more ).
    If want longer cable use 2 cables and joind them with male fimale conectors,
    I really dont' know how, but its work. pls. let me know.
    Good luck ! 😄
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  • mivphoto
    Anyone have any luck with 10.4.7 Tiger update released today??

    I am looking at getting MacBook Pro specifically for my Canon and C1, but want to ensure I am not going to have any problems.

    cheers.
    miv
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  • Cannon
    I just installed 10.4.7 on my Macbook Pro and now 3.7.4 works with my 20d.
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  • Anonymous
    The Wait is Over !

    Run the latest 10.4.7 update from Apple and tethered capture is now possible with all Canon EOS DSLRs with Capture One PRO 3.7.4 on Intel Mac's.

    Cheers,
    k c
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