New license for 3.7.9 ?

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Todd6

• August 15, 2010 14:16

My purchased version of 3.7.9 that I've been using for a year or more says that "the trial date has expired" "you must activate your license" . Then when I do that with the Product Key that I originally bought it says "The product key has been disabled by Phase One".
How can I get a new license key for that old version of Capture One? I can't even find a way to buy a license for 3.7.9 on their website.....
Thanks,
Todd

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  Paul Steunebrink

  • August 15, 2010 20:26

  Just checking: are you sure you are on Mac? You have posted in the CO3 Mac forum. This has been a Capture One 3.7.x problem on Windows and has been solved with an update which you can download from the Phase One site (3.7.10).

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  Jon

  • September 20, 2010 15:29

  This sounds like a different issue actually.. please create a support case if you have not done so already and we can explain what has happened and how to resolve it.

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