Canon EOS R5 Support

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Comments

60 comments

  • Doren Sorell

    Kelvin (love your name, by the way!), 

     

    I guess I just don't think it's that much of a big deal. They have, in the passed, taken a few weeks to a month to update, and it's been pretty consistent. And I guess I'm also reacting to the fact that I feel C1 is so superior to Lr, love the tethering, the workflow, the results, and have been quite happy with customer service (although I do wish one could talk to them on the phone as opposed to needing to send a support ticket and wait), so I guess this just feels "normal," for lack of a better phrase. 

     

    Maybe I'm a fanboy. I apologize; didn't mean to criticize. I guess them being silent isn't a good thing, either, but I Tweeted them and they responded quite nicely, even without being detailed their response: 

    "Thanks for letting us know! We'e forwarded your tweet internally, so the teams aware of your interest in this camera support too. Stay updated!"

    I feel like that was a pretty positive and service-oriented response. I hope I'm right. LOL

     

     

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  • Kim Hardy

    Ok we need to know if this is going to happen! It’s been weeks now. Can we please have some kind of indication if this feature is being worked on or not so we can plan ahead! It’s not like it’s some mysterious special feature, you could at least let the community know if this is planned to be supported. When is the next update likely to arrive? Days weeks, months? Please let us know and engage with us more! I’m not happy about being left in the dark after supporting capture one for so long! Thanks.

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  • Patrick Seguin

    Can we get an idea of how long it's going to take to have the EOS R5 working with C1 PLEASE!!!

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  • Hans-Joachim Guhr

    The DNG converter has been in beta for 2 to 3 weeks. As of today, Lightroom and Photoshop fully support Canon's R5.

    Adobe did its job quickly. Where is Phase One?

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  • Jon Snedden

    I also am eagerly waiting for the Canon EOS R5 to be supported , next week would be a dream . Many thanks in advance Capture One.

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  • Norinao Wakiya

    It looks time has come!
    Thanks Capture One team!!

    https://support.captureone.com/hc/en-us/articles/360012039717-Capture-One-20-13-1-2-release-notes

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  • Michael Kullum

    Usually it take almost two weeks for an update.  The same thing happened to the EOS R when it was released. 

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  • Michael Kullum

    Adobe have a dng converter that works very well and it is compatible with the r5

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  • Kevin Pinkerton

    Doren, but the Adobe Dng Converter is free and anyone can download it and use it. I have and I have no other adobe products.

     

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  • Kevin Pinkerton

    Doren,

    I did some testing myself converting my Nikon Z6 raw files and that is the only reason I know about the DNG convertor. I seem to remember that they made very large files. BTW, right after all of my evaluation and testing I switched to C1. I never used adobe anything. There are a few things I would love to have in C1, but I can live without them for now. The initial editing in C1 flows quickly for me and I love the way you can use the brush to add subtle masking on a layer with the flow control. I almost never need a well defined mask now. 

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  • Doren Sorell

    I agree. I used Lightroom for over five years, but C1, for me, blows it away. Plus I tether a lot. I don’t even think I’m really missing anything in C1 that I’d like them to add. What would you like to see?

    Yeah, I might go the route of DNG conversion for now, just for funsies. Plus, Canon’s DPP is terrible. LOL

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  • Kevin Pinkerton

    I would love to be able to put images on layers for blending. Even the same image with would be good, with the standard blending options. It would give me more artistic tools right in the workflow. 

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  • Doren Sorell

    That would be nice indeed. I just go into Affinity Photo for that stuff (I do lots of composites). But I get ya. 👍

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  • Kevin Pinkerton

    That funny, I also purchased Affinity Photo for that and channel swapping. But I have not spent any time trying to learn how to use it yet. :)

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  • Doren Sorell

    I took a month and learned Affinity Photo from top to bottom. Amazing program. I don’t miss Photoshop at all. 😎

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  • Michael Kullum

    Note:  It had taken 2 weeks for Capture One and Adobe Lightroom to update the raw files when the EOS R and the RP was released.  I am sure they will have it we just have to be patient.  I've done a photoshoot with the EOS R5 and I had used Adobe .dng converter to edit in capture one and it had done a great job so far.  

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  • KELVIN YEATS

    It is a disappointing policy and potentially a deal breaker when version 21 comes out. I have been such an advocate of capture one with my colleagues, but this really poor communication is nothing other than disappointing.

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  • Lily

    Hi,

    Thank you for all the comments.

    The request to have Canon EOS R5 support in future versions of Capture One has been forwarded to the Product Management team.

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  • Erik Williamson

    I got an early version of the 1DX3 and it was the same story. It took about 3 weeks from the time I got it till the COP update. So I would assume its not too far away. I'm hoping it's soon as I would really like to get an idea of how good the still images are off my R5 by comparing like for like with my other cameras (ie COP ecosystem not the Canon software). 

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  • Josef Eliasson

    We need the support of EOS R5 today. Thank you C1 for making this a HIGH priority. 

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  • chi leung Chan

    Yesterday  shooting,I change the work flow ,used the another software it support EOS R5 raw3 file,

    I can not  told my client......."sorry, We can not see the  photo peview in computer because the software is not support"

    Now I can shooting without capture one 

    Thanks for capture one term give me the challenge!

     

     

     

     

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  • Amir Menahem

    This is unbelievable that the update did not released yet.

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  • Amir Menahem

    Thank you capture one team! Your are the best ❤️

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  • dee jjjaaaa

    > The R5 was announced well ahead the final launch.

    And did Canon send R5 with final firmware to P1 to work on support well ahead the launch ?

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  • Amir Menahem

    A really bad news- i ask them in instagrams
    ״ Hey! It possible to get a hint how much it going to take? Days/weeks/months?״

    Their answer : Hey there. I can’t say for sure, but it will take some time.

    Looks like we will need to use canon software for some time 😥

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  • Keith R

    Did nobody read this:?

    https://support.captureone.com/hc/en-us/community/posts/360012993918/comments/360003178018

    Capture One's position won't have suddenly changed just because of all the shouting...

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  • Keith R

    Can we get an idea of how long it's going to take to have the EOS R5 working with C1 PLEASE!!!

    In short, no, you can't. As with every other camera Capture One has ever supported, you'll find out when it happens and not before.

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  • Doren Sorell

    Left Adobe about a year ago. Only Capture One and Affinity Photo for me. Lol... No biggy; I’ll await (almost) patiently. 👍

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  • SFA

    Kelvin, et al.

    Be aware that is is a long standing policy of Phase One not to comment on future developments nor make promises on time scales.

    Right or wrong in your opinion and the opinion of others that is their choice to date.

    Maybe you could ask Canon to ensure that all non-affiliated Photo editing software developers (especially those also offering full control tethering) have access to new production models of bodies and lenses well in advance of public release so that they can make the changes to their programs and files and have them available on a schedule that suits early adopters.

    I note also that Canon are reported as claiming very high demand and therefore a shortage of product to satisfy the demand. In some situations that may make things more difficult for anyone trying to obtain production samples for testing and development. Unless the manufacturer can be "helpful" in that situation.

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  • SFA

    @Tim Boyer

    "This is the only dev board in the world where forwarding a request means "complete". You should not be marking them complete unless they are actually complete. I understand these things take a little time, but I just checked for updates and this request is not complete."

    Tim,

    I think you completely miss the point of a "Feature Request" forum and the way such facilities need to be manages to be meaningful.

     

    Be that as it may the "Request", in terms of what the forum style offers, is just that. A Request. It's not a promise for action. (although in this case I think the world of photography would be amazed if Capture One was never to support a new primary flagship Canon model ... but hey, who knows. ...)

     

    SO this thread, ,and may like it are more than a little redundant and fill Lily's day advising people that the request has been noted and forwarded to development. Along with all of the others.

    So the task, such as it is - a request for something - is indeed Complete and will be considered by the development team.

    Maybe if the forum allows different words to be associated with posts if could be left as "Forwarded" for public consumption.

    It would make no difference to the process being followed. Indeed this type of request probably make not difference to the process and time scale of delivering what is required. With something obscure it might speed things along. With a mainstream product - I doubt it could make any difference.  Unless there is a problem getting the equipment for testing. In which case better to shout at Canon?

    On a positive note it's nice to know that in these troubling times there seem to be a lot of people out there with money to blow on new, relatively high end photographic hardware.

    I'm sure C1 will be encouraged by that when V21 arrives.

     

    Canon too, maybe?

    Perhaps they will engage with C1 and create an option for a Capture One for Canon sub-version? If enough people ask them.

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