Custom Settings for Capture One Enterprise

First

• August 10, 2020 17:42
• Edited

Hello,

 

We recently purchased the Capture One Enterprise license and already taking advantage of hands-free activation.

 

To further improve the user experience we would like to automatically change certain settings on the machines. For example, disable automatic check for updates or change the default output directory to /Users/Shared.

I tried to play with .plist file located at ~/Library/Preferences/com.phaseone.captureone12, but any changes to that file are being ignored.

 

Is there a proper KB on how to customize settings on client machines?

Thanks

 

 

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  SFA

  • October 17, 2020 21:46
  • Edited

  I thought Enterprise came with a dedicated contact to whom such questions could be routed?

  If not you would probably be best advised to use the link below to create a Support Case and ask the Capture One support team directly. (This forum is, primarily, User to User.)

   

  https://support.captureone.com/hc/en-us/requests/new 

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  Jim_DK

  • August 11, 2020 08:57

  Hi, 

  This is probably the cache daemon preventing the edits. Plist editing is at best a bit of a hack, and can lead to instability if done wrong. Better would be to set these up using the scripting interface on run - something we can help you with if you contact us as per SFA's suggestion.

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  First

  • August 11, 2020 14:59

  @SFA, being Mac admin, I mostly rely on community support. That's why I've decided to ask here first.

  @Jim_DK, thank you, I definitely will.

   

   

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  SFA

  • August 11, 2020 21:13

  @First,

  You may have noticed that this is not the busiest area of the forum.

  Perhaps best to assume that the User to User masses probably do not have the expertise nor experience of the Enterprise version to respond to you?

  Luckily Jim came along.

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