Beta discussion is strictly prohibited.

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Jack

• October 19, 2020 08:54

If you are a beta tester - you have agreed to and signed an NDA (non-disclosure agreement) and you should therefore not be discussing the beta release, especially on a public forum.

Any users discussing the beta will have their keys immediately revoked and will not be able to access future beta versions of Capture One.

We take these violations very seriously, for obvious reasons. We're also aware of further violations being made across social media - so please be careful.

Thanks and take care.

- Jack

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  Chris Wilson

  • November 15, 2020 03:07

  Hi Jack, is there a spot in the Beta section where we can discuss beta related topics? Thanks

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  Brian Patterson

  • November 20, 2020 16:44

  I need to reestablish beta privileges as an email came to access the Beta version but the link doesn't take me to a Beta section.

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  SFA

  • November 20, 2020 16:49

  @Chris

  Have you logged in to your Capture One Community account?

   

  @Brian

  If not the above because you need to download or something, then have you logged in to your Capture One account?

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  Chris Wilson

  • November 25, 2020 01:07

  @SFA - I have logged into my community account, both in the forums and under my account on the c1 site. I see nothing on there with regards to a forums dedicated to the beta release.

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  SFA

  • November 25, 2020 02:16

  Chris,

  Well, if you are logged in to your account in a way that lets you post responses AND you are registered for the beta testing process I would expect that you would be able to see an obviously labelled forum option alongside the regular ones.

  If you can't that is rather strange.

  On the top level community page are you viewing Community Posts or Community Topics?

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  Chris Wilson

  • November 26, 2020 07:36

  @SFA - Yes, I'm logged in under the same account in the forum as that which I'm enrolled in the beta program with. On the Community page, I'm assuming I should be seeing the beta forum under community topics, but there's nothing about it.

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  SFA

  • November 26, 2020 12:28

  Yes, I would expect you to be able to see a tile.

  You may need to log out and log in again as a user to refresh  - but I would assume you have probably already done that at least once?

  Beyond that I am at a loss to suggest anything unless, for some reason, your updated details are no being checked due to some sort of server problem or perhaps maintenance activity at the Capture One end. Or maybe some security type blockage making the connection but if that was the case I would expect there to be a visible error/warning message from some component of the process.

  I'm not sure what else to suggest.

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  Chris Wilson

  • November 27, 2020 18:25

  @SFA - Thanks, I put in a support request asking about it a few days ago. Hopefully that will come through ¯\_(ツ)_/¯

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