C21 does not export layers ...

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jj kk

• January 21, 2021 17:13
• Edited

I can't believe that. I adjusted the photo, made few healing layers (to remove the footprints). The photo is ready, I make the normal "export variant" and it is being exported without those layers with the original footprints. I tried several times ... (even restarted it) ... the same ... This application seems to become more and more unusable ? :(


result:


ok, so next time when I want to export a photo, I will make a printscreen ?

I tried few other photos, the same result ... 

Is it some bug for Apple M1 ? (I have M1 Air). Really bad ...

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  Phillip Bischoff

  • January 22, 2021 09:41

  Apple Silicone is still NOT supported!

   

  But anyway.. turn off Hardware Acceleration for Processing in settings.

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  jj kk

  • January 22, 2021 09:43

  If you turn it off, the layers will be exported ?

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  Phillip Bischoff

  • January 22, 2021 10:00

  It is a common fix.
  Please use the search function before posting.

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  jj kk

  • January 22, 2021 10:10

  Posting does not hurt anyone (and in this forum one has to struggle just to sign in, not speaking of some "search").

  Anyway, this is not a fix and it exports again without the heal layers even after the HW acceleration is turned off.
  
  

   

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  Claude CAUWE

  • January 22, 2021 10:11

  Please use the search function before posting.

  Isn't this a bit rude for a user's forum ?
  I thought we were here to help each other - as no official support is coming from C1

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