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An upgrade to the upgrade?

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5 comments

  • SFA

    Jim,

    A mid year update has been usual for the past few versions.

    Whether you think what might be added is compelling is a rather personal thing, as ever.

    For some it may be irrelevant. For others perhaps a huge benefit.

    We all have to make our own decisions.

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  • Kenneth Stiles

    I purchased Ver 20 in Sep 2020, only to find that they released V21 a month or so later. Now they want me to "upgrade", but clicking on the download for the upgrade, I get a popup that it may cost to do so. Looks like they're abandoning Version 20 users, forcing upgrade path to full version (subscription or one-time purchase). Not happy with C-1 at all; don't like not being advised at time of purchase that new version was due to be released within a few months. Great job, guys. Just call me a 'sucker' ... never again. Now looking at other, more industry-standard post-processing software.

    Thanks!

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  • Jim Hughes

    Software is a tough business and all the photo editing software companies have been tightening the screws on their existing customers at upgrade time.   They need revenue to continue development - and they can't get enough from sales to new users.   Everyone already has editing software, so these companies are in competition for the occasional user who wants to jump to a different ship.   

    The v21 upgrade to C1 wasn't very attractive to me so I passed on it.   Looking at what's in it, I get the feeling a small time 'enthusiast' photographer like me is no longer C1's target market.  And it has a couple of problems and shortcomings that just drive me nuts and aren't going to be fixed.

    So I've moved over to Exposure X6 for most things, although I'll definitely keep C1 installed and use it in certain situations.   

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  • SFA

    The answer to the "not getting my 12 months of value" point would seem to be "opt for a subscription".

    That way you can get a whole year's worth of development work for a one-month cost if you get the timing right.

    Quite why the question comes up puzzles me. 

     

    For some years now the "annual" cycle of releases, partly driven by Apple and Microsoft strategies, has pivoted around a Late November/Early December major release point. And a mid-year update is usual though content will not be announced in advance (or, perhaps in the new future, not announced very far in advance.)

    If one sees the "full year" support as part of the purchase cost just buy at the start of the annual cycle. However, I think in the modern world such a concept must be false reasoning.  Fundamentally you are not forced to buy the product again a few months after buying the previous one. If you do not want to do not buy until you have exploited the software for 12 months.

    On the other hand, if there is something you desperately need in a later release then where is the problem in making the investment when it appears? It was not part of what you thought you were getting for your money at the time so to buy it later should not be a disappointment.

    I think one has to see things in those terms for now.

    Soon the decisions will be easier and most things that we buy, maybe even food, will be on a subscription basis. We will rent our lives. The "value" proposition will change. 

     

    Young people will look back on forum archives and not be able to understand the basis for the question.

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  • Richard Careaga

    Well, I got stung, too. Upgrades should be no more than half the original license, and then only if there are major functionality improvement. I put up for upgrades with Adobe for a long time. Subscriptions have their place, but only for things I use everyday and no more than $5/month.

    Bye, Capture.

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