C1-22 v15.2 - Crash upon accessing folder of images

Darren Chung

• April 06, 2022 17:45

v15.1.2 was working absolutely fine.

Upgraded and software is stable until you access a folder of images. Then just crashes out and files a report.  

Hardware acceleration also failing to setup even though windows and graphic software all up to date. Tried deactivating, reinstalling, activating. Tried restarting the hardware acceleration using the registry update option (deactivate - reactivate).

Couldn't jump back to 15.1.2 so had to setup C1-21 v14 :-(

3

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  Hansjörg Nothdurft

  • April 07, 2022 19:02

  I have exactly the same problem. C1 v15.2.0 crashes as soon as the first photo is displayed in the viewer.

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  Robin Huzell

  • April 14, 2022 08:51

  Same issue, are there a fix?

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  David Lagos

  • April 12, 2022 21:57

  Today upgraded from Sony to Pro & crash.

  When try see any pic (raw), C1 crash.

  I'll have sessión this Thursday and and i must deliver the ready photos to the client this Saturday :-(

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  OddS.

  • April 14, 2022 11:44

  > Robin Huzell: a fix?

  I use v20 and have no idea what is plaguing v21 or V22. I would check out potential incompatibilities between Capture One and the operating system, drivers etc. Verify that your system meets Capture One requirements: https://www.captureone.com/en/explore-features/tech-specs

   

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  George Ball

  • July 05, 2022 17:52
  • Edited

  See the post I just did on lockup under v15.3.  It seems to be a possible bug that is causing excessive cpu usage. I'm running on a Mac but it may be the same issue on Windows

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